Experience

ACX International

• Singapore
• Information Technology & Services
• 1 - 100 Employee

• Community Management Specialist

  • Aug 2022 - Present

• Crypto Platform Specialist

  • Apr 2022 - Aug 2022

  1. Managing and solving customer's cases;2. Identifying and driving process improvements for customer experience and lower costs;3. Product Analysis.



120K Project

• Armenia
• Non-profit Organizations
• 300 - 400 Employee

• Supporter

  • Jul 2023 - Present

  ​I am joining #120KProject as a "Supporter". My mission is to raise awareness about the critical situation in #Artsakh, where 120,000 people are currently facing a blockade. I urgently call upon the global community to unite and urge responsible organizations and international bodies to step forward and provide urgent humanitarian #Aid2Artsakh. Find more on www.120kproject.com ​I am joining #120KProject as a "Supporter". My mission is to raise awareness about the critical situation in #Artsakh, where 120,000 people are currently facing a blockade. I urgently call upon the global community to unite and urge responsible organizations and international bodies to step forward and provide urgent humanitarian #Aid2Artsakh. Find more on www.120kproject.com



MaskEX Global

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Product Service Specialist

  • Nov 2021 - Mar 2022

  1. Managing and solving customers cases; 2. Identifying and driving process improvements for customers experience and lower costs; 3. Collaboration with other departments and lines of business; 4. Participation in Business Process Management; 5. Active interaction with the development team in terms of improving user; 6. Participation in resource planning and risk management; 7. Making reports and Dashboards. 1. Managing and solving customers cases; 2. Identifying and driving process improvements for customers experience and lower costs; 3. Collaboration with other departments and lines of business; 4. Participation in Business Process Management; 5. Active interaction with the development team in terms of improving user; 6. Participation in resource planning and risk management; 7. Making reports and Dashboards.



Dafabet

• Entertainment
• 1 - 100 Employee

• Payments Specialist

  • Feb 2021 - Nov 2021

  1. Managing of deposits transactions; 2. Documentation Management; 3. Collaboration with multiple departments and lines of business; 4. Problem-Solving; 5. Active participation in the development of business processes of the department; 6. Active interaction with the development team in terms of improving user experience; 7. Identify and drive process improvements to achieve a better customer experience; 8. Participating in resource planning. 1. Managing of deposits transactions; 2. Documentation Management; 3. Collaboration with multiple departments and lines of business; 4. Problem-Solving; 5. Active participation in the development of business processes of the department; 6. Active interaction with the development team in terms of improving user experience; 7. Identify and drive process improvements to achieve a better customer experience; 8. Participating in resource planning.



Agropromic complex

• Казахстан

• Logistics Manager

  • May 2017 - Mar 2020

  1. Budgeting, Risk management, Time management, Resource Planning; 2. Participation in the implementation of WMS and ERP systems; 3. Participation in building supply chains; 4. Documentation management; 5. Building relationships with suppliers and logistic companies in order to obtain favorable conditions; 6. Execution of applications, receipt of bills, request for Social Media reconciliation reports, approval of supporting documents, problem solving; 7. Pricing strategy, Cost accounting. Show less



Way Cup

• Co-Founder

  • Nov 2015 - May 2017

  1. Budgeting, Risk Management, Time Management, Resource Planning; 2. Formulation of an action plan; 3. Market research and analysis, analysis of competitors, forecast changes; 4. Implementation of CRM, WMS, FastReport; 5. Calculation of probability; 6. Documentation Management; 7. Participation in recruitment; 8. supply chain management; 9. Optimization of business processes; 10. Coordination of the work of employees and their motivation. 1. Budgeting, Risk Management, Time Management, Resource Planning; 2. Formulation of an action plan; 3. Market research and analysis, analysis of competitors, forecast changes; 4. Implementation of CRM, WMS, FastReport; 5. Calculation of probability; 6. Documentation Management; 7. Participation in recruitment; 8. supply chain management; 9. Optimization of business processes; 10. Coordination of the work of employees and their motivation.