Experience

IUNETWORKS LLC

• Armenia
• Software Development
• 1 - 100 Employee

• IT Specialist

  • Feb 2016 - Present



iDeveloperNetwork - SoftLogic Group Company.

• Senior QA Specialist

  • Apr 2010 - Present

  Projects: SmileyFish (Smiley Media Inc., Austin, TX, USA) PeopleAlchemy Web Application\ Alchemy Learning Pathway Activities and responsibilities: Requirements analysis and update Elaboration of test strategy Writing of QA-specific documentation (test case, test plan, report etc.) Planning and management of project test workflow Software/web application testing, defect detection and submission Functional testing Smoke testing Regression testing Integration testing Performance testing Compatibility testing Bug submission and life circle management Direct correspondence and calls conduct with customer Creation of enhancements and usability improvements Writing of user’s guides, technical manuals and setup instructions Development of use cases Database Application Testing Managing a group of 2-6 people. Selenium automation testing



Ucom

• Armenia
• Telecommunications
• 500 - 600 Employee

• Head of Technical support - first line and Call Center departments

  • Jul 2010 - Feb 2016

  www.Ucom.am - IPTV, Internet, Phone services provider in Armenia. Managing the Technical support(first line) and Call Canter departments, more than 120 employees….. www.Ucom.am - IPTV, Internet, Phone services provider in Armenia. Managing the Technical support(first line) and Call Canter departments, more than 120 employees…..



EPAM Systems, Inc. (Yerevan dev. center)

• Yerevan, Armenia

• Lead Software Testing Engineer. / Testing Team Curator – Trainer. / Senior Software Testing Engineer

  • Sep 2006 - Feb 2010

  Projects: 1. Warehouse - Russian Federation State Automated System “Elections” - Updating special software http://gov.cap.ru/ 2. SmartGames. – Corporate application http://smartgames.ru/ 3. DF_IntelliStat_DB_Editor - Updating the software by including import and export of the reports. 4. Quickmind Reporting Module (SUNBURST) – Including reports to the existing website. www.sunburst.com/ 5. INGOSSTRAKH Bank Insurance company - Making proposal and writing verification plan www.ingos.ru 6. TCAutomation. - Creating a website for Epam Training Centre http://www.epam.com 7. Touchstone_PS - Pivotal CRM 8. SNP-INVT - Techeng Computer Inventory Tool for "The McGraw-Hill Companies, Inc." 9. CEXP-CEXP. – Corporate Windows application www.cityexpress.ru/ 10. Kopernik Labs - Making proposal 11. Rosatom – Corporate application www.rosatom.ru 12. SberBank – Corporate application www.sbrf.ru Activities and responsibilities: Requirements analysis and update Elaboration of test strategy Writing of QA-specific documentation (test case, test plan, report etc.) Planning and management of project test workflow Software/web application testing, defect detection and submission Functional testing Smoke testing Regression testing Integration testing Performance testing Compatibility testing Bug submission and life circle management Direct correspondence and calls conduct with customer Creation of enhancements and usability improvements Writing of user’s guides, technical manuals and setup instructions Development of use cases Database Application Testing Managing a group of 2-6 people.



Vested Development, Inc (Yerevan dev. center)

• Yerevan, Armenia

• Software Testing Engineer , Senior Software Testing Engineer, Sub Lead Tester

  • Apr 2004 - Sep 2006

  Projects: 1.MediaFACE - Corporate Windows application http://www.mediaface.com/ 2.RFFI Fund Asud - The system is intended for the automation of the document workflow, business processes and executive discipline control in the Russian Federal Property Fund central committee. http://www.fpf.ru/ 3. Granite XP Asset Inspection & Decision Support Software www.cuesinc.com/Granite-XP.html 4. Vimpelcom Imagebank – Corporate application http://www.vimpelcom.com/index.wbp 5. AIGK-SFTB - Mortgage credit agency - Corporate Windows application, - Pivotal CRM, http://www.ahml.ru/index.shtml 6. OMK Portal and DocFlow – Corporate application http://www.omk.ru/ru/ 7. IntelliStat Data Viewer Utility - IntelliStat is a comprehensive, centralized Business Intelligence Platform for users of the Elite Professional Billing System (EPBS). http://www.dftech.com/products_data.htm 8. CROC - RAU Automation « Russian Federation State Motor Vehicle Inspectorate Database synchronization with MTPL insurance» http://www.gai.ru/ Activities and responsibilities: Quality assurance in all phases of the software development process. Test Time Estimation for tasks Creation of test plan templates. Development of test plans of different styles for comprehensive testing. Development of test plans for component, integration, and system testing for each object of the test plan based on the required specification. Creation of test plans Writing detailed test cases and procedures for functional testing Prioritization of test cases. Creation of Bug Reports; accurate and thorough documentation of defects and incidents (utilizing databases); bug tracking. Database Application Testing Creating automated scenarios on LoadRunner and QTP Executing the scripts Creating documentation on automated testing Managing a group of 2-4 people.



Vested Development, Inc (Moscow dev. center)

• Moscow, Russian Federation

• Software Testing Engineer

  • Aug 2002 - Sep 2003

  Projects: - PIVOTAL - http://www.cdcsoftware.com/en/PivotalCRM.aspx Activities and responsibilities: - Functional and GUI testing Writing of QA-specific documentation (test case, test plan) Projects: - PIVOTAL - http://www.cdcsoftware.com/en/PivotalCRM.aspx Activities and responsibilities: - Functional and GUI testing Writing of QA-specific documentation (test case, test plan)