Experience

Lidl România

• Romania
• Retail
• 700 & Above Employee

• Regional Learning and Development Specialist

  • Jan 2019 - Present

  Learning & Development • End-to-end implementation and coordination of national and/or international development projects; • Identification of training needs through Talent Management reports, surveys, interviews with employees, focus groups, consultation with managers, team leaders; • Providing L&D components in on-boarding and new employee training processes; • Organization and delivering of training and workshops for all hierarchical positions; • Monitoring of training and follow-up processes (progress and follow-up); • Permanent collaboration with others regional L&D responsible; • Part of the evaluation committee in the use of selection to candidates with potential for promotion (Assessment Center); • Continuous optimization of L&D processes and alignment of business and organizational culture; • Support in collaboration with universities, vocational schools etc. • Organize themed parties and Team Development activities; Talent Management • Conduct and supervise the performance review processes; • Collaborate work with managers through the whole process; • Assist with training and job aids the managers on the talent review process; • Identifies and mitigates risks within my groups to ensure the retention of top talent; • Providing support to employees on career development opportunities and choices; Engagement • Visiting new employees in their first 2 months in order to verify work satisfaction level and finding learning and development needs; • Propose and implement initiatives to drive and maintain a culture of excellent employee relations and communications to build up a motivational place to work; • Work together with Management to develop, design and implement retention strategies to motivate employees and help them achieve their fullest potential; Show less



GfK - An NIQ Company

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• • Jun 2017 - Dec 2018

  •Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, team leaders•Build, organize and deliver soft skills development programs or individual trainings•Deliver Induction Program•Organize annual training courses calendar. During each month I deliver training topics as: Induction, Time Management, Assertiveness, Active Listening, Giving&Receiving Feedback, Train the mentor, FISH Philosophy.•Monitor, evaluate and record training activities and program effectiveness, using Kirkpatrick method.•Update the Training Feedback Report that is providing as a result the attendance satisfaction rate and suggestions. •Update the Training History report after each training session. •Conducting Stay Interviews in order to verify the organizational climate and finding learning and development needs.•Recruiting responsibilities•Select and negotiate contracts with vendors, including desired training outcomes, fees and expenses.•Monitor external training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.•Schedule classes based on availability of classrooms, equipment, group of participants, for internal trainings and also for external ones.•Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.•Create career development plans •Develop group workshops on a variety of topics, including writing resumes, cover letters, successful job interviewing.•Facilitate or deliver trainings as learning curriculum that is based on a planned sequence of instruction. The structure of these curriculum are combining internal live training sessions with online courses, in order to satisfy a specific area of activity, as Insight/Consulting, Personal Development, Project Management, Tools, Management/Leadership.•Organize themed parties and Team Building activities Show less

• • Jun 2015 - Jun 2017

  • During my QC Agent activity, I've been experiencing gaps in technical knowledge and facing some old and inefficient work methods. Having the sense of smart and efficient work, I was always looking to improve our coding activity.• I've started writing a new, improved and up-to-date technical manual, SMI Coding Manual, which had at the end of it, 80 pages of “how to”, print screens, schemes and indications.• Using the new manual I've developed technical trainings that helped all the team to be able to use innovative and efficient methods, delivering high quality and spending less time in coding.• Before a project to be handed to our Social Media Intelligence analysts, it had to be evaluated by estimating the necessary resources. I was estimating human resources, KPI's, cost and delivery aspects. • I was planning and managing projects in order to meet quality standards, deadline and budget requirements.• After the project had all the requirements and the action plan in order, I was communicating to the team members project expectations. Depending on the project complexity level, I was delegating tasks by meeting all the team and giving the opportunity to ask for some changes, or just sending an email were everybody's had his own specific part of the message. • After the coding has started, I was identifying and resolving any issues and conflicts that would appear within the coding team. • Being also a tehnical trainer I was aiming towards improving the coding process and looking to improve interdepartmental collaboration.• Beside projects specific activities, my administrative tasks implied responsibility for accuracy of the monthly payment process for the entire team. Show less

• • Nov 2013 - May 2015

  • The activity, named scouting, implied evaluation and emotional codification of consumer-generated content across all owned and earned social media channels globally, according to project specifications, following guidelines. Most of the times projects were based on English language content.• The extraction of the relevant information was made from 8 online social media channels: Blogs, eCommerce, Forum, MicroBlogs, News, SocialNets, Video and Web, and the posts/articles were rated accordingly (based on the attitude displayed in that post – whether it’s positive/neutral/negative or not relevant, the main topic and so on).• The codification has been done by using an internal developed platform. Show less



Onyx & Antler Gallery

• Jackson, Wyoming, Statele Unite Ale Americii

• Sales And Marketing Specialist

  • May 2015 - Oct 2015

  • Represent the company, with a comprehensive understanding of the products, at Denver Mineral, Fossil, Gem & Jewelry Show • Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client • Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. • Meet weekly, monthly, and annual sales and activity quotas • Generate leads and commit to customer service by building relationships • Adjust sales techniques based on interactions and results in the field • Perform incisive and insightful market and competitive research Show less