Experience

Ready For IT

• E-Learning Providers
• 1 - 100 Employee

• Business Analyst

  • Sep 2022 - Present

  I participated in a Business Analyst course as a part of the Ready For IT project, which I passed with flying colours. I gained knowledge to work in Jira, Confluence, Power Point, Word, Excel, Miro, Draw.io. I worked on a practical project from understanding the end-user needs to defining epics and user stories in Jira. I went through: -Agile frameworks - stakeholder analysis - recurring meetings and workshops with the Product Owner - diagramming - prototyping and refinement sessions with developers and testers as in a real dev team. Show less



G2 Travel

• Hong Kong
• Travel Arrangements
• 400 - 500 Employee

• Operations Support Executive

  • Mar 2022 - Present

  The main function is to provide support to Client Operations, as the department is an extension of Client Operations in the Bucharest Office. I am in charge of the following: - being proactive order in order to support Client Operations - sending the information only after it was checked properly and filtered - adjusting the following groups from the same Master based on the amendments made to the first group - provinding an accurate and complete itinerary - making sure that the itinerary is confirmed in due time - creating the rooming list and sending it to the confirmed hotels - sending the provisional and final itinerary to supplier - updating the system after each action in order to have an accurate image of the completed task - solving all the queries in due time Show less