Experience

Ayuntamiento de Guadalajara, Jalisco

• Political Organizations
• 300 - 400 Employee

• • Oct 2015 - Present

  * Requirements acquisition and analysis.* Process analysis directed to spot opportunity areas where automation can take place.* Web templates adaption to app requirements.* Development and testing of DB stored procedures, back-end code and front-end functionalities.* Support apps in production.* User access management.* Technical support and training for web apps users.* Generate performance metrics on workflows with automated components.

• • Feb 2015 - Oct 2015

  * Implement a new process for cadastral initial registry and updating procedures, in order to comply with OECD's "Doing Business" evaluation guidelines.* Coordinate the team receiving citizens requests and give personal follow up to reported delays and irregularities.* Automate reporting activities in order to reduce de response time on citizens requests.

• • Mar 2010 - Jan 2015

  * Updating cadastral cartography records.* Normalization of cadastral records.* Research on cadastral accounts presenting irregularities.



Plus Consultores

• Guadalajara Area, Mexico

• Conusltant

  • Sep 2007 - Mar 2010

  * Strategic planning advisory services. * Team building and service quality workshop facilitation. * Translation of books, articles, course materials and subtitling. * Strategic planning advisory services. * Team building and service quality workshop facilitation. * Translation of books, articles, course materials and subtitling.



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Associate III

  • Mar 2005 - Sep 2007

  Access control and support for a variety of platforms and applications, including Active Directory, VMS, Unix and SAP. Access control and support for a variety of platforms and applications, including Active Directory, VMS, Unix and SAP.



KPMG México

• Mexico
• Accounting
• 700 & Above Employee

• IT Audit Consultant

  • Sep 2004 - Mar 2005

  Conduct IT audit procedures on critical financial processes as well as on IT infrastructure. Conduct IT audit procedures on critical financial processes as well as on IT infrastructure.