Experience

Fenestrae

• Netherlands
• Software Development
• 1 - 100 Employee

• Test Engineer

  • Dec 1998 - Present

  As a member of the Research and Development team responsible for assuring the quality of Fenestrae Communication Server ™ product releases and assisting customers with product related issues. Responsibilities include:a. Creating and executing test plans b. Creating automatic installations for testing service packs and patchesc. Creating test tools for automated test suited. Diagnosing problems associated with application software as well as the infrastructure the applications are running on e. Managing issue resolution with development stafff. Maintaining and organizing internal QA test environmentsg. Updating incidents and create Wiki/HowTo articles when necessary Show less

• Support Engineer

  • Dec 1998 - Apr 2000

  Focus on assisting, helping customers when they have problems with one of the products of the Fenestrae b.v. products line. Reponsible for identifying, diagnosing and addressing these customer issues - helping them get back up and running again.