Experience

On the Dot

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Category Manager

  • May 2023 - Present



GfK - An NIQ Company

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• Market Intelligence Data Quality Manager

  • Feb 2022 - Apr 2023

  • Develop and Project Manage the systematic execution of MDQC migration with Operations and all relevant stakeholders• Develop and implement a system for MI to feedback to Operations market insights relevant to QC checks to maintain a high level of data quality and integrity• Assisting on Data Out tasks for top tiered/global client accounts• Develop a systematic plan for the implementation of the NSP Hunter and train the MI Team on the process• Track the success of the implementation and develop a feedback system for inputs from the MI Team into Operations.• Project Manage the MI team to gather Sell-In data from Clients, train the MI team on the process of conducting a coverage analysis annually• Delivery of results to Operations, managing and updating the global GfK Wiki site information for all available product groups and coverage levels• Manage the MI team in terms QC commitments – ensure the team meets their deadlines, inform the team of QC delays that will impact workload and feed this information back to Operations as is necessary.• Manage reoccurring MI data issues with the Operations team, ensure the MI team is following all established QC process.• Highlighting any potential disruptions to QC to all relevant stakeholders. • Retail Exposure Control – develop a systematic approach to define what constitutes Retail Exposure, act as the final sign off on projects where Retail Exposure is a concern, Train the MI team regarding Retail Exposure.• Coordinate all relevant stakeholders in the development of new product launches that impact MI.• Develop and implement the new project plan with inputs from all relevant stakeholders, including operations, MI, Sales and any other relevant parties. • New Projects include development of new product groups, integration of enhanced data, and new territories. • Scoping the Project and getting internal commitment of the plan from all relevant stakeholders. Show less

• Senior Client Solutions Manager - Market Insights

  • Nov 2019 - Feb 2022

  • Responsible for managing and servicing clients within the Information Technology & Consumer Electronics sector by delivering high quality reports and presenting high level data insights.• Provide in-depth presentations and consultancy to clients (audience includes a range of category brand managers, products managers, marketing directors to C-level executives).• Utilise data and insights to provide clients with actionable insights and recommendations that will fulfil their objectives and keeping in touch with international trends and guidelines.• Maintain regular communication through post QC calls with respective clients.• Ensure that all contractual linked & client agreed presentations and reports are created and delivered for clients, both local and global.• Responsible for local and global client contract renewals including renewal targets.• Strong understanding of budgeting and sales forecast including what is required to attain targets while supporting other business units in terms of knowledge sharing.• Project manage, lead and monitor the entire research process for syndicated and ad hoc research. This includes managing processes, deadlines, briefs and working with local and global lead teams across the organisation.• Assimilate large volumes of information quickly in a pressured environment in the context of brand and merchandise management.• Undertake feasibility studies to explore the viability of launching new product categories and services and identify potential clients for commercialisation.• Conduct quantitative and qualitative research.• Responsible for all quality checks for respective product categories and adhering to set local and global deadlines• Conduct regular coverage checks with clients to ensure that GfK data is in line with sell-in data.• Ensure required coverage levels are maintained on respective product categories.• Ensure that coding errors are minimised and work with the production teams to solve these errors. Show less



RNA Distribution

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Senior Key Account Manager

  • Apr 2019 - Aug 2019

  • Build strong relationships with the retailer’s purchasing teams by regularly meeting with buyers to update them on new products and promotional campaigns. • Determine and set budgetary needs for the key accounts department and set the key account targets and strategic plans for achieving growth on retail accounts. • Mapping key accounts and monitoring competitor activities for the purpose of formulating informed strategies that will reduce business churn and give the business and edge over competition. • Encourage the enhancement of relationships with key retailers and develop a strong understanding of their strategy and consumer behaviour. • Conduct research and gather data on consumer, market and competitor activity for reporting to business and to be used in informed decision-making and strategy formulation. • Coordinate cost-benefit analyses and shared projects and review key account plans on a regular basis as part of the process to avail insights for departmental performance improvements. • Measure departmental performance and weigh this against targets and business’s KPIs. • Partner with the marketing, supply and demand and operational departments in order to actively develop aligned goals that ensure a unified and stronger front in the quest to achieve the business’s objectives and ensure a high standard, 360-service offering to the retail key accounts. • Manage and maintain high-level retail accounts. Monitor the account’s sales performance and increase revenue by analysing gaps and by cross-selling new and existing products into retail. • Maintain and updated sales funnel and participate in regular sales reviews. • Maintain up to date records of retailer’ orders, deliveries and returns and deal promptly with any queries. • Constantly negotiate better ranges and increased shelf space within the retailer. Show less



Ndalo Media

• General Manager: Operations & Analytics

  • Dec 2017 - Jan 2019

  • Formulate, implement and manage the overall digital and print supply chain and logistics strategy for consumer and commercial brands, services and products to maximise revenue, performance and efficiency.• Drives operational planning and project implementation, across the supply chain, to contribute positively to attainment of strategic goals.• Establish management structures to drive operational excellence and timeous resolution of challenges across the business.• Lead the development and implementation of strategies and processes for optimal operations management.• Lead and direct the analysis and development of cost efficiency strategies in the delivery of solutions and management of the operations value chain.• Lead implementation of process improvement initiatives to optimise the cost of delivering products and services.• Manage consistent delivery of support services, internal and external, such as distribution, warehousing, merchandising, administration and office management to enable effective service delivery across the business.• Lead the development and administration of the operations function’s budget.• Track and analyse market and industry sector dynamics and determine direction in order to outline customer needs and provide a framework and set of guiding principles within which decisions about customer service can be made.• Develop responsive customer strategies to maximise revenue potential of customers.• Develop customer satisfaction measures and tools and support the cascade into operations in the execution/operations customer touch points.• Conduct all administrative reporting including, but not limited to, budget management, procurement coordination, SLA management with service providers and staffing and personnel administration.• Develop strategies for effective data analysis and reporting, ensuring that all data complies with relevant legal regulation.• Select, configure and implement analytics solutions. Show less

• Operations Manager

  • Oct 2015 - Dec 2017

  • Manage and increase the circulation of all Ndalo Media titles (consumer and contract publishing) across all distribution channels (including but not limited to single-copy sales, subscriptions, 3 rd party bulk, digital subscriptions and controlled free distribution).• Develop point of sales strategies for all Ndalo Media titles.• Work closely with Production and Sales to ensure cover incentives are included as per the Ndalo Media strategy.• Utilise sales figures, forecasting tools and other data analytics, including competitor analysis, to monitor circulation performance, optimise sales and minimise stock wastage, identify marketing and distribution growth opportunities, and possible areas of improvement or concern.• Proactively evaluate circulation processes to ensure improved efficiency and effectiveness, and alignment to the company’s strategy.• Capture and maintain circulation data to ensure accurate reporting to the CEO and board members.• Compile and submit accurate figures and supporting documentation for ABCs, and prepare and finalise quarterly ABC submissions and facilitate audits.• Manage relationships and SLAs with external service providers, while keeping updated and reporting on industry sales and marketing trends.• Manage and grow distribution channels for all Ndalo Media books. Show less



Media Support Services

• Modderfontein, Gauteng

• National Operations Manager

  • Mar 2015 - Sep 2015

  • Manage all operational aspects of the business ensuring quality delivery, marketing and project management services to clients on a national level. • Align a range of disciplines across multiple supply chains including administration, warehousing, bulk distribution, promotional copy distribution, subscriber deliveries, HR and communication. • Identify growth areas outside core delivery areas, and identify potential contractors and partners to achieve such expansion. • Distribution scheduling maintenance and management ensuring national operations are aligned and comply with the operating methodology. • Manage and implement financial controls and manage risks to the business. • Monitor and propose corrective measures in operational procedures and processes in order to improve efficiencies. Show less



Ndalo Media

• Johannesburg Area, South Africa

• Circulation Manager

  • Jan 2013 - Feb 2015

  • Formulate and implement strategies to maximise profits, drive circulation growth and grow market share, specifically focused on subscriptions digital and print, and retail sales. • Liaise with all stakeholders and develop point of sales strategies for all Ndalo Media titles. • Work closely with Production and Sales to ensure cover incentives are included as per the Ndalo Media strategy. • Analyse sales figures and other data to identify marketing and distribution growth opportunities. • Assist with development of circulation processes and documenting, and proactively and regularly evaluate the to ensure improved efficiency and effectiveness. • Capture and audit quarterly ABC figures. • Stay updated and report on industry sales and marketing trends. • Develop business plans and budgets for all brands, and strategies to achieve objectives across all platforms – print, digital and retail. • Ensure alignment of brand strategies and key commercial objectives of the company. • Develop and implement circulation strategy, per brand, in conjunction with circulation team. • Responsible for achieving circulation targets. • Develop and manage new revenue opportunities and brand extensions for all brands. • Responsible for marketing of magazine brands - digital and print. Show less



Media24 (Pty) Ltd

• Media Production
• 700 & Above Employee

• Circulation Manager

  • Apr 2011 - Dec 2012



On the Dot

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Product Manager

  • Mar 2007 - Mar 2011



NND24

• Senior Product Analyst

  • Sep 2005 - Feb 2007

• Circulation Administration Clerk

  • Sep 2004 - Aug 2005



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Member and Training Squad

  • Aug 2002 - Aug 2004



Sasol

• South Africa
• Chemical Manufacturing
• 700 & Above Employee

• Logistics Controller

  • Feb 2001 - Jun 2002