Andjela M.

Content Creator at SPR Team
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Contact Information
Location
Belgrade, Serbia, RS
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Spanish Elementary proficiency
  • Serbian Native or bilingual proficiency
  • Croatian Professional working proficiency

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Bio

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Credentials

  • Digital Marketing Fundamentals
    Google Digital Garage
    Aug, 2022
    - Sep, 2024
  • Event Management
    Kampster
    Jan, 2022
    - Sep, 2024
  • Agile Management Workshop Certificate
    ESTIEM
    Jul, 2021
    - Sep, 2024
  • Instagram Marketing Certificate
    Molèn Creative Academy
    Jun, 2021
    - Sep, 2024
  • TOEFL IBT
    TOEFL®
    Jan, 2021
    - Sep, 2024
  • Computer Reservation System
    Amadeus
    Jun, 2020
    - Sep, 2024
  • Media Proficiency Course
    American Corner Belgrade
    Dec, 2019
    - Sep, 2024
  • Be Cooltural
    ESTIEM
    Sep, 2019
    - Sep, 2024

Experience

    • Serbia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Content Creator
      • Jan 2023 - Present

      Successfully creating viral videos for multiple clients in fitness industry Filming and editing videos for Reels and TikTok platforms Creating monthly content plans Successfully creating viral videos for multiple clients in fitness industry Filming and editing videos for Reels and TikTok platforms Creating monthly content plans

    • Serbia
    • Retail
    • 1 - 100 Employee
    • Social Media Manager
      • Nov 2019 - Present

      Overseeing an organization`s online presence by developing strategy, producing well-organized content, and developing a strategy to maximize the results Overseeing an organization`s online presence by developing strategy, producing well-organized content, and developing a strategy to maximize the results

    • Event Organizer
      • Oct 2018 - Jul 2023

      Some of the projects that I have organized are International Student Week in Belgrade (ISWiB festival), Volunteerism fair, Mental Health Weekend, Art Night, and Serbian Night event. One of our main projects is "Spice" theme parties. I have obtained negotiation skills as well as perfected my people skills. I was also in charge of organizing numerous team buildings and have helped our HR and PR team when needed. Some of the projects that I have organized are International Student Week in Belgrade (ISWiB festival), Volunteerism fair, Mental Health Weekend, Art Night, and Serbian Night event. One of our main projects is "Spice" theme parties. I have obtained negotiation skills as well as perfected my people skills. I was also in charge of organizing numerous team buildings and have helped our HR and PR team when needed.

    • 1 - 100 Employee
    • Business Assistant
      • Aug 2022 - Apr 2023
    • Travel Arrangements
    • 1 - 100 Employee
    • Tour Guide
      • Apr 2018 - Jan 2023

      Working as a freelance tour guide has given me the opportunity to create and guide customizable tours around Belgrade since 2018. In addition, I am in charge of finding and booking the ideal accommodation, transportation from and to the airport, making restaurant and other leisure reservations such as museum tickets, art gallery openings, booking a tennis court, organizing transportation and tours in other parts of Serbia, etc. Working as a freelance tour guide has given me the opportunity to create and guide customizable tours around Belgrade since 2018. In addition, I am in charge of finding and booking the ideal accommodation, transportation from and to the airport, making restaurant and other leisure reservations such as museum tickets, art gallery openings, booking a tennis court, organizing transportation and tours in other parts of Serbia, etc.

    • Croatia
    • Travel Arrangements
    • 1 - 100 Employee
    • Tour Guide
      • Mar 2022 - Aug 2022
    • Serbia
    • Education Administration Programs
    • 700 & Above Employee
    • English Language Teacher
      • Feb 2022 - Aug 2022
    • Serbia
    • Real Estate
    • 100 - 200 Employee
    • Origination Team Associate
      • May 2021 - Jul 2021

      Front Desk Receptionist Excelled the work under pressure and adapted to constant change that occurred on a daily basis. The agile work environment has prompted my task prioritization skills. I have improved my MS Office knowledge, punctuality, and meticulousness. Responsible for: Meeting the needs of both internal and external clients, scheduling daily Catering, Daily reports, Phone call inquiries. Front Desk Receptionist Excelled the work under pressure and adapted to constant change that occurred on a daily basis. The agile work environment has prompted my task prioritization skills. I have improved my MS Office knowledge, punctuality, and meticulousness. Responsible for: Meeting the needs of both internal and external clients, scheduling daily Catering, Daily reports, Phone call inquiries.

    • Switzerland
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Customer Service Representative
      • May 2019 - Dec 2020

      Working as a sales agent in a call center, I have built strong communication skills. In this dynamic environment where changes and additional projects occur on a daily basis, I learned to adapt quickly as well as the importance of being part of the team. Besides talking to clients and meeting their needs, I had to make sure that they received proper service and products by coordinating with other members of the team and handling all potential issues and challenges. This way I have developed critical thinking and learned how to anticipate inconvenient events whilst meeting monthly targets. Show less

    • Italy
    • Leisure, Travel & Tourism
    • Tour Guide
      • Apr 2019 - May 2019

      Responsible for planning travel itineraries and alternative activities for groups with circa 30 people. Making decisions and problem-solving at the spot as well as transporting and accompanying tourists during their stay across France and Italy. Responsible for planning travel itineraries and alternative activities for groups with circa 30 people. Making decisions and problem-solving at the spot as well as transporting and accompanying tourists during their stay across France and Italy.

    • Serbia
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Sep 2018 - May 2019

      Front Office Staff, responsible for administrative duties, working with MS Office, greeting guests with complimentary drinks, making meeting schedules, and handling inquiries Front Office Staff, responsible for administrative duties, working with MS Office, greeting guests with complimentary drinks, making meeting schedules, and handling inquiries

    • Serbia
    • Travel Arrangements
    • 1 - 100 Employee
    • Tour Guide and Animator
      • 2016 - 2018

      I have finished a course for animators on trips. Here my people skills separated me from the group and I quickly managed to get my first animator job during a festival held at the Silver Lake in Serbia. Later on, I was part of the team that lead large groups (50+ people) to Krakow, Greece, France, Spain, etc... I have finished a course for animators on trips. Here my people skills separated me from the group and I quickly managed to get my first animator job during a festival held at the Silver Lake in Serbia. Later on, I was part of the team that lead large groups (50+ people) to Krakow, Greece, France, Spain, etc...

    • Serbia
    • Travel Arrangements
    • 1 - 100 Employee
    • Intern
      • Oct 2015 - Apr 2016

      I've had the opportunity to interact with both internal and external clients. Helping agents with creating specific tours, working in the MS office, promoting and marketing the business, dealing with customer queries and complaints, providing advice about visas or passports have been the daily tasks. I have acquired exceptional people skills while doing an internship. I've had the opportunity to interact with both internal and external clients. Helping agents with creating specific tours, working in the MS office, promoting and marketing the business, dealing with customer queries and complaints, providing advice about visas or passports have been the daily tasks. I have acquired exceptional people skills while doing an internship.

Education

  • The College of Tourism Belgrade
    Bachelor's degree, Tourism and Travel Services Management
    2016 - 2020
  • Otto-Friedrich-Universität Bamberg
    Business, Management, Marketing, and Related Support Services
    2017 - 2018
  • High school of Tourism
    2012 - 2016

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