Andiswa Magudulela
Technical Support Agent at CYBERSMART PTY LTD- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
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English -
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Isizulu -
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isiXhosa -
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Experience
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Cybersmart
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South Africa
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Technology, Information and Internet
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1 - 100 Employee
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Technical Support Agent
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Mar 2014 - Present
Technical Support Agent at Cybersmart ISP/ SAOL ISP- Corresponded to online customer service enquires and enquires- Assisted walk-in customers with regards to technical or sales queries and enquiries.- Attended customer inbound calls at the call center and assisted with technical and sales queries and enquiries.- Assisted with team leader duties: Corresponding to service complaints verbally and electronically Dealing with escalation queries Submitting daily reports gathered from day to day activities to the support center quality control department
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Education
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2011 - 2013
CTI Education Group Durban Campus
Diploma in Informaton Technology, Management Information Systems, General
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