Andi Susanto
Food and Beverage Manager at Quest Prime Pemuda Semarang- Claim this Profile
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Bio
Credentials
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ABI's Comeete
Bartender Association - BaliSep, 2014- Oct, 2024
Experience
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Quest Prime Pemuda Semarang
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Hospitality
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1 - 100 Employee
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Food and Beverage Manager
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Mar 2023 - Present
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Operations Manager
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Feb 2022 - Aug 2023
- handle business operations - financial management - services management - products management To assist the owner business growth - handle business operations - financial management - services management - products management To assist the owner business growth
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dafam hotel semarang
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1 - 100 Employee
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Asst. Food and Beverage Manager
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May 2022 - Feb 2023
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Own business
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Information Technology & Services
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100 - 200 Employee
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Owner
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Feb 2020 - Nov 2022
Mie and friends Cafe, konsep warmindo yang modern Mie and friends Cafe, konsep warmindo yang modern
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Business and Development Manager
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Oct 2015 - Oct 2019
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Food and Beverage Manager
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Nov 2014 - Aug 2015
• To assist General Manager durring the operational • To Take all responsible in Hotel Operational during MOD • To Take responsible in F&B Department both of service and product • To Take responsible direct in kitchen • Responsible for 2 bars, 2 Restaurant, 2 Banquet • Manage department expenses, controlling of operational cost, menu, promo • Employee training • Implementation of a new menu and new department concept • Responsible for the quality standards and the guest satisfaction • Handling Guest Complaints • Dealing with Media and Supplier Show less
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Pullman Hotels & Resorts
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France
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Hospitality
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700 & Above Employee
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Beverage Manager
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Feb 2014 - Oct 2014
- to assist Operational Manager during the operational - to take responsible all the beverages - responsible for 1 lobby lounge, 1 Garden bar, 1 roof top pool bar and banquet event - controlling the operational cost, staff manning and beverage standard based on Pullman bars - responsible for the food safety hygiene based on HACCP - implementation of new beverages menu - employ training - manage the outlet expenses and manage the operational cost - handling complaint and guest satisfaction - dealing with supplier Show less
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Novotel Hotels
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France
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Hospitality
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700 & Above Employee
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Bars Coordinator
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Nov 2011 - Feb 2014
- to assist FBM during the operational - to take responsible in all bars outlet ( 3 bars, 1 lounge, 1 pub ) - controlling of operational staff, cost, menu, promo and entertain - responsible to create club event and party event - employ training - implementation of new beverage menu - responsible for the quality standards based on Accor HACCP - responsible for the guest satisfaction and handling complaint - dealing with supplier - to assist FBM during the operational - to take responsible in all bars outlet ( 3 bars, 1 lounge, 1 pub ) - controlling of operational staff, cost, menu, promo and entertain - responsible to create club event and party event - employ training - implementation of new beverage menu - responsible for the quality standards based on Accor HACCP - responsible for the guest satisfaction and handling complaint - dealing with supplier
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Bartender
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Jul 2010 - Aug 2011
- Pre opening team, set up outlets menu, and layout - responsible to monthly bar promotion - to assist FB Supervisor during operational - controlling of operational cost and store par stock - implementation of a new beverage menu - responsible for the quality standards and the guest satisfaction - employ training - responsible for 1 bar and 1 restaurant - handling guest complaints - Pre opening team, set up outlets menu, and layout - responsible to monthly bar promotion - to assist FB Supervisor during operational - controlling of operational cost and store par stock - implementation of a new beverage menu - responsible for the quality standards and the guest satisfaction - employ training - responsible for 1 bar and 1 restaurant - handling guest complaints
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Mar 2010 - Jul 2010
Opening team member in Starbucks Semarang, I've got training in head office Jakarta and practice at Starbucks Plasa Senayan before set up the new outlet in Semarang Opening team member in Starbucks Semarang, I've got training in head office Jakarta and practice at Starbucks Plasa Senayan before set up the new outlet in Semarang
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Grand Candi Hotel Semarang
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Indonesia
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Hospitality
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1 - 100 Employee
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Waiter
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Aug 2008 - Feb 2010
- responsible to handling the guest and cashier - responded in professional Manner and according to the hotel standard to all guest requests - responsible to replace the bars staff also if the bartender break or off duty - responsible for the proper handling and storing outlet - responsible to handling the guest and cashier - responded in professional Manner and according to the hotel standard to all guest requests - responsible to replace the bars staff also if the bartender break or off duty - responsible for the proper handling and storing outlet
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Education
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STIEPARI Semarang
Tourism Scholars -
STIEPARI
S1 hospitality