Andi Friel

Administrative Assistant Senior at City of Hoover
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Administrative Assistant Senior
      • May 2022 - Present

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • District Performance Coordinator
      • Apr 2021 - Apr 2022

      As District Performance Coordinator (DPC), I play a critical role in cultivating a culture of excellence in stores across my market. My role is diverse & ever-evolving to meet needs of the business. CVSHealth describes my role of DPC as a critical thought partner to the District Leader (DL), who demonstrates an "ownership mindset" & brings forward insights to improve district-level performance. As the key support to the DL, the DPC partners with store leaders & teams across the market to ensure that stores are effectively staffed & scheduled, prepared for scheduled activities (inventories, remodels, pilots, rollouts, etc.), compliant with regulatory guidelines, embracing change & new ways of working. The DPC has variety of responsibilities, including but not limited to: • Set & maintain Pharmacist schedule for stores in the district, including holes list & shift coverage, Floater Pharmacist calendar, Pharmacist vacation approvals, coverage coordination, & sick call coverage. • Track & submit Pharmacy payroll• Proxy as DL for admin needs, including expense & mileage submission, store supply ordering, HR ticket submissions, Pharmacist base change submissions, IT & service channel ticket escalations, etc. • Manage calendar & inbox to ensure timely follow-up on all urgent matters• Use judgment to independently address issues where possible, escalate where needed. • Set up webex & other supports for district conference calls & other meetings. • Pull, format, & analyze performance reporting to prioritize opportunities & make recommendations • Serve as "change champion", track & drive progress on implementation of pilots & new program roll-outs, while providing critical feedback• Support staffing as needed, including opening & maintaining StarSource requisitions, screening candidates• Utilize Outlook, Excel, Word, WebEx, MySchedule, Workbrain, Tableau, Ariba, & PowerPoint effectively• Travel the market with the DL & independently to support store performance

    • Pharmacy Scheduler / District Admin
      • Feb 2017 - Apr 2021

      Pharmacist Scheduling, Weekly Payroll, Supply Ordering, and various administrative duties for 50 CVS retail stores in 5 districts across Alabama and Georgia.Managed and coordinated inventory, storage, transportation, training, staffing, payroll, and scheduling for COVID-19 Vaccination clinics in local Long Term Care Facilities, on-site vaccination clinics at area businesses, and in store designated vaccination hours to support the larger effort to battle the COVID-19 pandemic.

    • Lead Pharmacy Technician
      • Nov 2011 - Feb 2017

      PTCB Nationally Certified Lead Pharmacy Technician

    • Pharmacy Technician and Inventory Specialist
      • Aug 2009 - Nov 2011

Education

  • Auburn University

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