Sales Support Specialist

• Jan 2022 - Present

Neighbor Services Representative

• Sep 2020 - Jan 2022

Customer Service Sales Specialist

• Jun 2016 - Sep 2020

Facilitating an optimal client experience. Collecting and organizing revenue for the company. Training of staff. Maintaining sales, at a fast pace, encountering many variables, and with numerous customers daily. Utilizing organizational and multitasking abilities to handle simultaneous customer, staff, and business needs while avoiding unnecessary delay. Resolving challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business. Organizing inventory and storage procedures to keep stock within optimal levels and meet expected customer demand. Increasing operational efficiency and profitability by mentoring team members on procedures and productivity strategies. Show less

Keyholder

• May 2012 - Jun 2016

Followed safety and sanitation practices to efficiently serve patrons; responsible for training of new staff; marketed and recommended service and menu items to guests, increasing satisfaction and ensuring return of customers. Followed safety and sanitation practices to efficiently serve patrons; responsible for training of new staff; marketed and recommended service and menu items to guests, increasing satisfaction and ensuring return of customers.

Media Intern

• Feb 2014 - Jun 2014

Wrote accurate and interesting copy for use in promotional material. Produced and kept digitized records organized for easy updating and retrieval by supervisors. Delivered clerical support by efficiently handling a wide range of routine and special requirements. Wrote accurate and interesting copy for use in promotional material. Produced and kept digitized records organized for easy updating and retrieval by supervisors. Delivered clerical support by efficiently handling a wide range of routine and special requirements.

Server

• Apr 2013 - Jun 2014

Exceptional service and communication skills. Provided direct attention to both customer needs and the capabilities of the business. Excelled in resolving issues in high pressure situations. Proven ability to communicate with both staff and customers, collect funds, and maintain accountability for orders and funds. Exceptional service and communication skills. Provided direct attention to both customer needs and the capabilities of the business. Excelled in resolving issues in high pressure situations. Proven ability to communicate with both staff and customers, collect funds, and maintain accountability for orders and funds.

Research Assistant

• Apr 2012 - Jan 2013

Handled data collection, processing and interpretation. Participated in several projects with a variety of marine-related focuses. Developed high level of skill in processing large data sets. Extensive experience in Microsoft Excel, with moderate experience in Emacs. Handled data collection, processing and interpretation. Participated in several projects with a variety of marine-related focuses. Developed high level of skill in processing large data sets. Extensive experience in Microsoft Excel, with moderate experience in Emacs.

Alumni Relations Assistant

• Feb 2011 - Dec 2011

Updated alumni contact information databases through various forms of communication. Maintained amicable bonds between the College and its graduates. Welcomed and tracked donations made by alumni. Updated alumni contact information databases through various forms of communication. Maintained amicable bonds between the College and its graduates. Welcomed and tracked donations made by alumni.