Experience

Aga Khan Hospital, Kisumu

• Information Communication Technology Specialist



Aga Khan Hospital, Kisumu

• Kisumu, Kenya

• ICT Officer

  • Oct 2018 - Present

  • Address end user’s concerns in as far as enterprise applications is concerned • Work with other departments in S.W.O.T analysis to foster hospital’s business by planning for all requisite ICT systems/applications. • Work in a team giving technical and business support to meet business and operational needs. • Ensure all end users are skilled in usage of ICT Systems and applications by training them. • Identify and develop interfaces for data capture and generation of reports. • Monitor user access and security of enterprise applications to end users • Perform Basic maintenance and troubleshooting to solve hardware and software problems as they arise. • Monitor Systems performance and manage parameters. • Installation of software on end user PCs, with maintenance of versions as required. • Support and Maintenance of Servers and Network. • Provide general IT support to enable users to solve IT related issues and reduce downtime. Show less