CAD Tech Lead

• Sep 2023 - Present

Technical Consultant

• Jan 2022 - Sep 2023

-Provide technical product support. -Training for customers and prospects. -Assist product management with North American requirements for our solutions. -Creation and maintenance of regional technical documentation, how to guides and videos and promotional documentations and videos. -Help develop key customer relationships -Travel nationally and internationally to visit potential and existing customers, attend industry conferences, association meetings and exhibitions. -Provide technical product support. -Training for customers and prospects. -Assist product management with North American requirements for our solutions. -Creation and maintenance of regional technical documentation, how to guides and videos and promotional documentations and videos. -Help develop key customer relationships -Travel nationally and internationally to visit potential and existing customers, attend industry conferences, association meetings and exhibitions.

Technical Services Manager

• Oct 2021 - Nov 2021

-Coordinated Civil Engineering related CAD/BIM software and its implementation for the company, working closely with the IT department. -Helped develop training options and worked with managers across the company to make these training options available to the individuals that need them.-Assisted with trouble shooting CAD/BIM Modeling production work as needed.-Provided technical support for software users within the company, through helpdesk ticket and project setup and troubleshooting support.-Helped develop best practices for file/data management and archiving and retrieving.-Worked with Autodesk and other software manufacturers to test and troubleshoot software updates, patches, add-ons, and other software changes prior to companywide implementation. Show less

Drafting Supervisor - Bridge and Structures

• Mar 2021 - Oct 2021

-Act as primary contact between CAD staff and other DOWL employees to balance workloads, manage resources, address technical issues, and meet production schedules and budgets.-Manage CAD staff; delegate production work; perform team scheduling; track deliverables; coordinate quality control efforts; facilitate staff training and professional development; coach and mentor staff; collaborate with team members on production issues; and coordinate with the IT department to maintain and update necessary CAD hardware and software.-Prepare annual performance reviews for CAD staff across multiple offices. Show less

CAD Technician

• Jan 2018 - Mar 2021

-Completed drafting assignments and projects in AutoCAD, MicroStation, Civil 3D, Revit, and InfraWorks.-Consistently produced drafting output in conformance with DOWL and other required drafting standards.-Identified and worked in conjunction with designers to resolve potential conflicts and design issues.

Bridge & Commercial Products Technician

• Dec 2015 - Jan 2018

- Reviewing and understanding contract plans and specifications. - Preparing submittal and production drawings using Autodesk‘s Inventor, AutoCAD, and Revit. - Preparing material orders. - Managing internal production and shipping schedules. - Data entry/project coordination. - Manage communication and planning between project design team and production staff. - Internal product inspection and traveling to jobsites to facilitate deliveries/installation. - Assure all safety policies and procedures are followed to prevent any and all unsafe actions, processes and behaviors observed. Show less

Designer

• Nov 2014 - Dec 2015

-Leveraged SolidWorks in order to prepare technical drawings that are necessary for prototyping and production. -Showing the detail and assembly of a variety of mechanical devices. -Indicated dimensions, fastened methods, and completed other requirements. -Took raw ideas and turned them into functional 3D models. -Collaborated with lead designer to create more efficient mechanical products. -Quickly preparing variations of designs. -Sustained a consistent work ethic in a rigorous work environment. -Actively tailored schematics using AutoCAD. Show less