Andaleeb Ahmed
Senior Account Executive at ExperiencePoint- Claim this Profile
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French Professional working proficiency
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English Full professional proficiency
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Bengali Limited working proficiency
Topline Score
Bio
Craig Astridge
I worked with Andaleeb for many years and found him a valuable business partner. He knew his role well, and was an expert at finding ways to deliver business results for IATA Training. Many times this involved "thinking outside the box", as despite being a global organisation, each region and each country had variations on the business solutions required. I always enjoyed working with him to find such solutions and continue our success. I was sad to see him depart IATA, but the Covid impact on aviation is severe; so I understand his decision to leave. He will be an asset to any organisation with his drive, enthusiasm and ability.
Jack Maina
Andaleeb, innovative and a big mind and for me the future. He drives transformation and the future of work. Interacted with Andaleeb in previous projects business savvy, creative , worldliness , and dealing with multiple cultures was awesome.
Craig Astridge
I worked with Andaleeb for many years and found him a valuable business partner. He knew his role well, and was an expert at finding ways to deliver business results for IATA Training. Many times this involved "thinking outside the box", as despite being a global organisation, each region and each country had variations on the business solutions required. I always enjoyed working with him to find such solutions and continue our success. I was sad to see him depart IATA, but the Covid impact on aviation is severe; so I understand his decision to leave. He will be an asset to any organisation with his drive, enthusiasm and ability.
Jack Maina
Andaleeb, innovative and a big mind and for me the future. He drives transformation and the future of work. Interacted with Andaleeb in previous projects business savvy, creative , worldliness , and dealing with multiple cultures was awesome.
Craig Astridge
I worked with Andaleeb for many years and found him a valuable business partner. He knew his role well, and was an expert at finding ways to deliver business results for IATA Training. Many times this involved "thinking outside the box", as despite being a global organisation, each region and each country had variations on the business solutions required. I always enjoyed working with him to find such solutions and continue our success. I was sad to see him depart IATA, but the Covid impact on aviation is severe; so I understand his decision to leave. He will be an asset to any organisation with his drive, enthusiasm and ability.
Jack Maina
Andaleeb, innovative and a big mind and for me the future. He drives transformation and the future of work. Interacted with Andaleeb in previous projects business savvy, creative , worldliness , and dealing with multiple cultures was awesome.
Craig Astridge
I worked with Andaleeb for many years and found him a valuable business partner. He knew his role well, and was an expert at finding ways to deliver business results for IATA Training. Many times this involved "thinking outside the box", as despite being a global organisation, each region and each country had variations on the business solutions required. I always enjoyed working with him to find such solutions and continue our success. I was sad to see him depart IATA, but the Covid impact on aviation is severe; so I understand his decision to leave. He will be an asset to any organisation with his drive, enthusiasm and ability.
Jack Maina
Andaleeb, innovative and a big mind and for me the future. He drives transformation and the future of work. Interacted with Andaleeb in previous projects business savvy, creative , worldliness , and dealing with multiple cultures was awesome.
Credentials
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Learning Jira Software
LinkedInAug, 2020- Nov, 2024 -
Marketing Foundations: Integrated Marketing Strategies
LinkedInAug, 2020- Nov, 2024 -
Power BI Top Skills
LinkedInAug, 2020- Nov, 2024 -
Learning Design Thinking: Lead Change in Your Organization
LinkedInJul, 2020- Nov, 2024 -
Amazon Web Services: Exploring Business Solutions
LinkedInJun, 2020- Nov, 2024 -
Managing Performance
LinkedInMay, 2020- Nov, 2024 -
Customer Experience: Journey Mapping
LinkedInApr, 2020- Nov, 2024 -
Design Thinking: Customer Experience
LinkedInApr, 2020- Nov, 2024 -
Managing a Customer Contact Center
LinkedInApr, 2020- Nov, 2024 -
Performance-Based Hiring
LinkedInApr, 2020- Nov, 2024
Experience
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ExperiencePoint
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Professional Training and Coaching
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1 - 100 Employee
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Senior Account Executive
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Sep 2022 - Present
- Showcase the power of human centred design to decision makers who are looking to build cultures of innovation and customer centricity- Embed solutions within digital transformation initiatives to ensure successful business outcomes for clients- Create interactions with senior executives and contacts in key accounts to build rapport and understand their key business and strategic needs- Support larger organizational initiatives to expand the business and drive client excellence- Develop and execute individual sales plans and coordinated go-to-market campaigns to achieve personal targets through account acquisition and account growth- Maintain and expand relationships with client stakeholders to identify opportunities to introduce the full range of ExperiencePoint products and services, offering value to clients as a trusted advisor in complex buying situations- Create a pipeline of opportunities and reliable forecasts in a transparent manner and develop and execute strategic plans in the banking, insurance, energy and telecommunications sectors- Coordinate end-to-end account planning and partner with ExperiencePoint resources to support operational execution of client sales
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Senior Partner Account Manager
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Nov 2020 - Sep 2022
- Develop and execute on individual sales plans and coordinated go-to-market campaigns to achieve personal targets through partner acquisition and account growth- Maintain and expand relationships with client stakeholders to identify opportunities to introduce the full range of ExperiencePoint products and services, offering value to clients as a trusted advisor in complex buying situations- Create a pipeline of opportunities and reliable forecasts in a transparent manner and develop and execute strategic plans for the territory (Canada, Middle East and Asia)- Coordinate end-to-end account planning and partner with ExperiencePoint resources to support operational execution of client sales- Focused on helping our partners scale their impact in leading change and driving innovation for their end clients, and integrating ExperiencePoint's solutions as a core part of this offer- Co-pitch and develop proposals with global partners to sell ExperiencePoint solutions (workshop licences)- Conduct Sales Enablement for partners to equip sales teams with information to successfully position EP Products- Create interactions with senior executives and key contacts in target accounts to build rapport and understand their key business and strategic needs- Support larger organizational initiatives to expand the business and drive client excellence
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International Air Transport Association (IATA)
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Manager, Training Partnership
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Oct 2016 - Oct 2020
Sales Role- Driving revenue growth through reselling/upselling, cultivating existing relationships and acquiring new logos- Insight driven & solution oriented approach leveraging PowerBI dashboards to make strategic decisions using data and analytics- Effectively maintain existing account relationships and explore opportunities to expand relationships - Improving the quality of the training partners within the network - Product Ambassador for IATA Training Courses and training solutions- Act as primary point of contact for my accounts to deliver performance insights, guidance as well as operational oversight- Historical and forecasting analysis of revenue, with a deep understanding of the business performance driversAttainment of quota:2016: 102% of quota | 2017: 98% of quota | 2018: 101% of quota | 2019: 110% of quota |
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Assistant Manager, Product and Business Development
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Oct 2012 - Oct 2016
Nurturing relationships with key clients, identification of business leads in coordination with the regional and divisional teams, participation in commercial meetings and support to the regional teams, culminating in new partnershipsImplement IATA’s Key Account Management principles in maintaining strong relations with key accounts within the training partner network to help address any concerns and grow the businessWork in conjunction with the Quality Team to ensure maintenance of ISO Qualification for the acquisition, retention and cancellation of training partners within the network, continuously improving process to ensure efficiency and transparencyResponsible for event managing multiple conferences annually: collaborating with the marketing team to develop the theme of the event, working with the divisions to deliver a content-heavy agenda, promoting the conference with the support of the regional teamRepresenting IATA in events aimed towards educating key industry stake holders and the public about the need for IATA TrainingSupport achieving IATA revenue targets through promoting IATA products and services and creating leads for the commercial team.Work closely with the IT team to maintain extranets for training partners Develop dashboard on a monthly basis showcasing revenue streams broken down by division and region
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Associate, Business Development
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Feb 2012 - Oct 2012
- Engage with prospective schools to gauge potential as business partners- Liaise with business partners to sustain relationship and grow business- Project leader for organizing Worldwide Congress- Co-leader for Account Management Project- Train business partners to use new learning management system- Provide technical assistance to support team- Assist in managing department websites
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International Air Transport Association (IATA)
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Distance Learning Intern
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Feb 2011 - Dec 2011
• Recipient of IATA Silver Award for outstanding contribution to the organization• Liaise with clients regarding enrolment and exam issues• Create and maintain IATA websites • Create weekly reports analyzing financial statements• Coordinate with the business development team to improve business processes • Recipient of IATA Silver Award for outstanding contribution to the organization• Liaise with clients regarding enrolment and exam issues• Create and maintain IATA websites • Create weekly reports analyzing financial statements• Coordinate with the business development team to improve business processes
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Tutor
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May 2008 - May 2011
Tutoring elementary, high school and university students in various subjects Tutoring elementary, high school and university students in various subjects
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Sales Assistant
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Jan 2008 - Jun 2010
Learned to work in a front desk situation with constant customer interactionGreatly improved multitasking skills while dealing with customers, suppliers and management simultaneouslyAided with inventory management of the storeAmeliorated communication skills by altering the sales approach based on customer Learned to work in a front desk situation with constant customer interactionGreatly improved multitasking skills while dealing with customers, suppliers and management simultaneouslyAided with inventory management of the storeAmeliorated communication skills by altering the sales approach based on customer
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Math-English Tutor
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Oct 2007 - Jun 2010
Worked with a an elementary school student and a high school student with homeworkSuccessfully improved their Math and English skills Worked with a an elementary school student and a high school student with homeworkSuccessfully improved their Math and English skills
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Game Tester
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May 2007 - Jul 2007
Worked with different games to identify and remove bugs from new gamesRecommended to work with higher level project based on efficiencyLearned to work cohesively in a team environment Customer Service, Commercial Debit Supplies, Summer 2004Learned how to deal with a high pressure situation with deadlines to meetWorked on improving customer service and communication skills Worked with different games to identify and remove bugs from new gamesRecommended to work with higher level project based on efficiencyLearned to work cohesively in a team environment Customer Service, Commercial Debit Supplies, Summer 2004Learned how to deal with a high pressure situation with deadlines to meetWorked on improving customer service and communication skills
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Education
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2018 - 2020
Concordia University
Master of Business Administration - MBA -
2008 - 2011
Concordia University
Management Information Systems -
2006 - 2009
McGill University
Management -
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Cairo American College
International Baccalaureate Diploma recipient; Certificates, English; French, History, Math, Physics and Computer Science
Community
