Experience

Stericycle Romania

• Romania
• Hospitals and Health Care
• 1 - 100 Employee

• Channel Sales Manager

  • Jan 2019 - Present

  Achieve target revenue from customer’s portfolio together with my team Maintain and develop the customer portfolio Up sell and cross sell services for existing customers Implementing the commercial strategy in my region Negotiating together with my team contracts for the top customers Retail to Healthcare industries and utilize proactive sale approach Customize and assure retention plans for customers Coordinate and evaluate my team performances Enchancing performance and ensuring a strong operating business by implementing pricing systems,developing procedures,automating processes Training new hired Relationship Managers; Show less



Idea Bank (Getin Holding S.A. group)

• Ukraine
• Banking
• 100 - 200 Employee

• Branch Manager

  • Jul 2014 - Jan 2019

  Implement and drive branch’s business sales plan Clearly communicate sales targets and expected sales activities to branch members Recruit, hire, train Sales and Client Services Staff and ensure the that necessary tools to successfully execute their role within the branch; Generate new business by prospecting new clients Branch management – by all means The branch was number 1 every month for 3 years– National top Manage branch’s activity according to laws and Bank’s regulations Promote retail, SME and Corporate products; Price negotiation for customers Understand and analyze local markets in order to promote Bank’s products Permanently identifies new contacts and visit potential customers; Responsible with designing the branch’s budget; Participate in elaboration the marketing plan and follows it up for achievement the settled objectives; Represent the Bank in front of the authorities and the state administration (police, firemen, finance, etc) within the empowerment and according to the internal regulations of the bank; Supervise team’s activity in order to proper serve customers. Ability to address financial needs of more sophisticated target market customers Sustain assessments of the professional level and acknowledgment of banks laws and regulations for my team. Show less



SANADOR MEDICAL CENTER

• Key Account Supervisor

  • Feb 2014 - Jul 2014

  Reporting activities for the sales department: Quarterly measure sales results, annual forecasts and account status reports Manage and provide assistance in managing or maintaining strategic accounts Business consultancy The clients portfolio included companies from Real Estate, Security Systems, Agribusiness, Healthcare Associations Building and sustaining long term relationships with customers Developing and maintaining accounts strategy and translate into sales Reporting activities for the sales department: Quarterly measure sales results, annual forecasts and account status reports Manage and provide assistance in managing or maintaining strategic accounts Business consultancy The clients portfolio included companies from Real Estate, Security Systems, Agribusiness, Healthcare Associations Building and sustaining long term relationships with customers Developing and maintaining accounts strategy and translate into sales



SC Medlife SA

• Corporate Account Manager

  • Mar 2013 - Nov 2013

  Reporting activities for the sales department: Quarterly measure sales results, annual forecasts and account status reports Manage and provide assistance in managing or maintaining strategic accounts Reporting activities for the sales department: Quarterly measure sales results, annual forecasts and account status reports Manage and provide assistance in managing or maintaining strategic accounts



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Relationship Manager-Selling Mortgage Loans

  • Nov 2010 - Mar 2013

  Proactive in helping new colleagues become productive by helping them understand bank processes and best sales and service practices. Provide support in meetings and company presentation to other colleagues.Ability to address financial needs of more sophisticated target market customers.Achieves monthly sales plan via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads.Maintains a current and proficient understanding of progressively complex products and services.Main interface is with the retail customers.Advising clients on Mortgage / Home Equity, Personal Loans and all the bank products / services;Ensure excellent professional relationships with clients in the portfolio focusing on building long term partnerships;Management responsibilities: • Training new hired Relationship Managers; • Back-up for line-manager/ branch manager; • Coordinating sales team.National Top sellerProvide support in meetings and company presentation to other colleagues.Ability to address financial needs of more sophisticated target market customers. Show less

• Relationship Manager

  • Oct 2008 - Nov 2010

  Proactive in assessing financial needs of customers and providing solutions.Proactively updates customers and new bank offerings and encourages use by the highlighting the advantages to them.Prepares and executes a sales plan for the assigned account relationships and for each account relationship in particular.Keeps abreast of the latest marketing, economic, financial and other trends so as to guide customers to understand how these happenings can impact financial needs/opportunities.Development of bank relationships with Senior Management in large companies to increase and diversify clients portfolio;Ensure excellent professional relationships with clients in the portfolio focusing on building long term partnerships;National Top seller Show less



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Relationship Manager

  • May 2008 - Oct 2008

  Achieves monthly sales plan via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads. Transforms service transactions into additional sales opportunities Proactive in assessing financial needs of customers and providing solutions Keeps updated and learns in –depth and more complicated products offered by competition. Provides feedback to the rest of the branch team and to the supporting units on new product opportunities. Ensures that he provides quality services to the walk-in customers Assists Branch Manager in organizing team meetings and events Market research and knowledge of products and services offered by the competition; National Top seller Show less



VB Leasing Romania IFN SA

• Financial Services
• 1 - 100 Employee

• Client Support

  • Oct 2007 - May 2008

  Reception contract from dealers Introducing the customer and the car in the system Analyze the financial status of the client in order to give a resolution Proactive in assessing financial needs of customers and providing solutions Negotiation and implementation of special offers at company level; Reception contract from dealers Introducing the customer and the car in the system Analyze the financial status of the client in order to give a resolution Proactive in assessing financial needs of customers and providing solutions Negotiation and implementation of special offers at company level;



Porsche Bank AG

• Account officer

  • Feb 2006 - Oct 2007

  Provides daily activity reports to line manager and training for new hires; Opening the accounts for the customers and help them with all the bank operations during the credit. Team leader with management responsibilities (schedule workflow, train and coach others) Ensure excellent professional relationships with clients in the portfolio focusing on building long term partnerships; Provides daily activity reports to line manager and training for new hires; Opening the accounts for the customers and help them with all the bank operations during the credit. Team leader with management responsibilities (schedule workflow, train and coach others) Ensure excellent professional relationships with clients in the portfolio focusing on building long term partnerships;



PORSCHE LEASING ROMANIA IFN SA

• Customer Care Executive

  • Mar 2003 - Jan 2006

  Create the foundation for loyal customers by always offering them a professional and high-quality purchase experience Elaborate after sales reports, follow up with customers, who taken delivery to ensure total satisfaction of our service and products Attending specific training such as: Banking Products, Teamwork Program Ensure that all service requests are properly handled and solved within the suitable timeframes Increase customer satisfaction by better understanding each client's needs in future interactions. Show less