Experience

UNIfied Energy Services

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Lead Project Coordinator

  • Oct 2022 - Present



Bright Source

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Operations Management & Customer Service Specialist

  • Jun 2020 - Sep 2023

  • Responsible for daily business operations. • Assisting customers with their Solar Homes and Business Rebate Applications on Solar Victoria Portal. • Performing a pre-check to make sure everything is in place before the install. • Scheduling Installs as per Customer and installer availability. • Assisting in stock take and its reconciliations. • Communicating with the clients and the installers on site to coordinate installation tasks. • Account Management for both Clients and end customers. • Updating CRM to maintain a smooth workflow. • Looking after all the compliance in the solar industry. • Trading STC’s once the job is completed. • Claiming Payments on Solar Victoria Portal. • Answering enquiries and resolving customer issues as required through problem solving techniques. Show less



ZS

• United States
• Business Consulting and Services
• 700 & Above Employee

• Learning and Development Consultant (Human Resource)

  • Jan 2018 - Sep 2019

  • Organized various trainings for the employees while working in a collaborative team environment. • Maintained high level of modules and trackers with the help of various technological tools. • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks. • Created training schedules to meet hiring demands of departments. • Ordered materials and supplies to use in sessions and kept costs under training budget. • Reduced process gaps by effectively training new hires on best practices and protocols. • Working on Employee Analysis to provide feedback on quality of training, if required. Show less



BMC Software

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Recruiter

  • Jun 2016 - Sep 2016