Experience

Navicure, now part of Waystar

• United States
• Software Development
• 1 - 100 Employee

• QA Analyst/Engineer

  • Jul 2016 - Nov 2017

  Duluth, Georgia, United States -Manual testing of payments web application on various browser versions and platforms. -Executed regression testing, smoke testing, load testing and ad-hoc testing. -Worked closely with the development team and business analyst to quickly identify, understand and fix issues during development requirements. -Troubleshoot customer issues while documenting re-creation steps. -Used JIRA and Confluence across multiple projects. -Responsible for the creation of X12 test data and… Show more -Manual testing of payments web application on various browser versions and platforms. -Executed regression testing, smoke testing, load testing and ad-hoc testing. -Worked closely with the development team and business analyst to quickly identify, understand and fix issues during development requirements. -Troubleshoot customer issues while documenting re-creation steps. -Used JIRA and Confluence across multiple projects. -Responsible for the creation of X12 test data and execute test scenarios (positive and negative tests) for release using Prod EDI tickets in Jira for claim flow application. -Document test plans, test results and all time worked in JIRA and Confluence. -Test interfaces, functionality and systems in multiple environments and web browsers. -Write SQL queries using SQL Developer to retrieve data from Oracle database (versions 10,11). -Experience in the Agile Software Methods (Scrum/Kanban) and daily meetings with supporting teams. -Utilize QA tools such as Jenkins, MobaXterm.

• Technical Analyst-Special Projects

  • Jun 2015 - Jul 2016

  Duluth, Georgia, United States ICD-10 project -Review test scenarios, ensure that all claims passed our ICD-10 edits. -Report to the client on testing status for different PMS. -Work closely with the Payer Team for end-to-end testing. - Review reports on a daily basis. Rejection edit project - Monitor all rejected claims and creates additional edits based on the rejection reasons. - Update the missing knowledge base articles - Review reports on a daily basis. Paper claim… Show more ICD-10 project -Review test scenarios, ensure that all claims passed our ICD-10 edits. -Report to the client on testing status for different PMS. -Work closely with the Payer Team for end-to-end testing. - Review reports on a daily basis. Rejection edit project - Monitor all rejected claims and creates additional edits based on the rejection reasons. - Update the missing knowledge base articles - Review reports on a daily basis. Paper claim project -checked the clients, ensure that they are still live in the past 6 months.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Technical Client Care (Operations)

  • Jun 2011 - Jun 2015

  Tucker, Georgia, United States -Responsible for monitoring the flow of data into and out of the organization, ensure that expected data is received and transmitted, and report on data flows that are not meeting expected schedules. Created templates on how to monitor the data flow. - Working knowledge of ANSIX12, update some configurations into the database( payer ID , tax ID and NPI to a existing site) - Troubleshoot and analyze information received from the clients to identify root cause. Creating incident tickets… Show more -Responsible for monitoring the flow of data into and out of the organization, ensure that expected data is received and transmitted, and report on data flows that are not meeting expected schedules. Created templates on how to monitor the data flow. - Working knowledge of ANSIX12, update some configurations into the database( payer ID , tax ID and NPI to a existing site) - Troubleshoot and analyze information received from the clients to identify root cause. Creating incident tickets using HP Quality Center (ALM). -Performed (UAT) User Acceptance testing exclusively on the new release of the website. -Ability to create design documents detailing the mapping logic and business rules. -Proven ability to communicate complex information in simple terms. -Work with trading partners and internal teams to troubleshoot data issues and mapping issues. -Responsible for managing technical aspects of systems integration, between the processing environment and the client’s Patient Accounting System and related business processes. - Review reports on a daily basis. - Report system problems to appropriate technical staff and confer with them to resolve production issues. - Work within a framework of standard practices, established procedures and company policies to resolve servicing and operational issues.

• Computer Operation Technician

  • Nov 2009 - Jun 2011

  -Monitoring application, event consoles and physical systems within the data center. Responsible for following established procedures regarding monitoring of customer outputs - Assisted in UNIX and Windows system administration. - Maintained server backups, performing reruns and creating incident tickets using HP Quality Center (ALM). - Maintained daily logs identifying activities, task, alerts and problems in the data center. - Management and tracking of media in accordance with… Show more -Monitoring application, event consoles and physical systems within the data center. Responsible for following established procedures regarding monitoring of customer outputs - Assisted in UNIX and Windows system administration. - Maintained server backups, performing reruns and creating incident tickets using HP Quality Center (ALM). - Maintained daily logs identifying activities, task, alerts and problems in the data center. - Management and tracking of media in accordance with customer and bank guidelines. - Work with Iron Mountain facility regarding the inventory of the tapes. - Executing and sign-off of daily tasks as defined in daily processing schedules. Understanding and executing to customer mandated guidelines related to Computer Operations. -Physical and environmental monitoring with the Data Center according to established protocol.



Hu-Friedy

• Picking order

  • Aug 2007 - Feb 2008

  Des Plaines, Illinois, United States -Responsible for picking orders using invoice to find locations items needed and to ensure the quantity is accurate



National Salt Company- Salina Ocna Dej

• Human Resources Generalist

  • Feb 1995 - Nov 2006

  Dej, Romania  Register, operate, maintain and verify data in the HR database such as: new hires, personal data, contractual data, terminations, job data changes or leave of absence.  Assist with the employee onboarding and offboarding.  Prepares employees retirement files.  Prepares specific reports according to management requirements.  Assist in recruitment process.  Collaborate in the preparation of job descriptions.  Ensure all paperwork is complete and compliant to support HR… Show more  Register, operate, maintain and verify data in the HR database such as: new hires, personal data, contractual data, terminations, job data changes or leave of absence.  Assist with the employee onboarding and offboarding.  Prepares employees retirement files.  Prepares specific reports according to management requirements.  Assist in recruitment process.  Collaborate in the preparation of job descriptions.  Ensure all paperwork is complete and compliant to support HR policies and local procedures.  Participates in administrative staff meetings and attends other meetings and seminars.  Maintain company organization charts. Show less