Experience

DISYS India Pvt. Ltd.

• IT Services and IT Consulting
• 200 - 300 Employee

• Business Analyst

  • Jan 2023 - Present

  Greater Chennai Area

• Process Specialist

  • Mar 2021 - Jan 2023

  Greater Chennai Area



Allsec Technologies Limited

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Service Operations Specialist

  • Jul 2019 - Mar 2021

  Greater Chennai Area * Responsible for all the mortgage and sub process production from BOD to EOD * Maintain cent percentage quality for all the process in production * All the loans and account should be completed within ATH * Maintain production tracker for all loans every day * Issues would be resolved at every end of the day * Communicate with team leader for tickets and issues regarding the Ops related queries



Neeyamo

• India
• Human Resources Services
• 700 & Above Employee

• Single Point Of Contact

  • Apr 2016 - May 2017

  Greater Madurai Area 1. Provide the team with a vision of the project objectives 2. Manage more than 15 projects with around 45 billings 3. Provide status reporting of team activities against the process plan or schedule 4. Monitoring production volume and responsibility to complete all the deadlines with productivity 5. Escalate issues which cannot be resolved by the team 6. Managing Week off according to the project needs 7. Report the status of BOD and EOD to the global client by… Show more 1. Provide the team with a vision of the project objectives 2. Manage more than 15 projects with around 45 billings 3. Provide status reporting of team activities against the process plan or schedule 4. Monitoring production volume and responsibility to complete all the deadlines with productivity 5. Escalate issues which cannot be resolved by the team 6. Managing Week off according to the project needs 7. Report the status of BOD and EOD to the global client by E-Mail 8. Responsible person for the production loss 9. Providing root causes and action taken in Huddle Meeting once weekly 10. Encourage team players to get the awards by achieving new targets 11. Suggest team player for Rank and Rewards monthly by their performances.

• Process Associate

  • Aug 2015 - Apr 2016

  Greater Madurai Area 1. Responsible to maintain cent of quality for the production which has been done by DE Operators 2. Ensure all the deadlines should to be done by daily basis 3. Review all the documentation to keep all the adherence should be followed 4. Reviewing and resolving all the process tickets