Service Excellence & Communications Coordinator

• Jul 2022 - Present

Service Excellence & Marketing Coordinator

• Apr 2021 - Jun 2022

Product Development Officer

• Dec 2020 - Apr 2021

Worked in tandem with the Marketing & Digital Department to develop and launch BlueSky's new website, entirely dedicated to the local market, following the pandemic hit and reinvention was a must. Had the responsibility of negotiating new contracts and offers, as well as, validating the product-related contents portrayed on the website. The latter was successfully launched in February 2021. Worked in tandem with the Marketing & Digital Department to develop and launch BlueSky's new website, entirely dedicated to the local market, following the pandemic hit and reinvention was a must. Had the responsibility of negotiating new contracts and offers, as well as, validating the product-related contents portrayed on the website. The latter was successfully launched in February 2021.

• Feb 2020 - Apr 2021

• Nov 2016 - Feb 2020

• Main accomplishments :- Coordinate the creation and update of hotel pages and Experiences on Islandian.com, Resamaurice.com & Evaneos.fr- Responsible for the final validation of contents displayed on Islandian.com, Resamaurice.com & Evaneos.fr- Created new Experiences as a sales asset to Travel Experts, displayed on Islandian.com & Evaneos.fr- Assigned the responsibility of selecting the products promoted on the company's different communication media (website, social networks, Newsletters, blogs and punctual communication operations)- Contributed to the successful launch of the E-Concierge service activity, #TIMEOUT- Strengthened existing partnerships over 5 Indian Ocean destinations, namely Mauritius, Seychelles, Maldives, Rodrigues & Reunion Island, and built up new business collaborations- Successfully sealed and exceeded the targeted amount of 5 direct hotel contracts during the business trip to Seychelles in July 2019, to provide the company with a competitive edge for the upcoming months/years. Show less

Delegate at the MCB Tour Championship

• Nov 2012 - Dec 2012

- Coordinate and handle customers' goods - Deliver equipment in due time - Monitor competition results - Provide feedback to Human Resource Management - Coordinate and handle customers' goods - Deliver equipment in due time - Monitor competition results - Provide feedback to Human Resource Management

Operations Trainee

• Nov 2010 - Dec 2010

- Assist in end-of-year operations - Assist in end-of-year operations