Anaísa Gomes

FOH at BigCity
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Contact Information
us****@****om
(386) 825-5501
Location
Porto, Porto, Portugal, PT

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Credentials

  • Pedagogical Aptitude training course CAP
    IEFP
    Mar, 2021
    - Nov, 2024

Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • FOH
      • Jul 2022 - Present

  • HostAdvisors
    • Porto e Região, Portugal
    • Property Manager
      • Mar 2019 - May 2022

      Manage the property portfolio, providing efficient and accurate administrative and day-to-day management. Keep fully compliant with up-to-date lettings legislation and best practice procedures. Provide excellent customer service, being the main direct line of contact with landlords, tenants, and internal team members. Instruct maintenance works, ensuring the completion of the work. Manage the property portfolio, providing efficient and accurate administrative and day-to-day management. Keep fully compliant with up-to-date lettings legislation and best practice procedures. Provide excellent customer service, being the main direct line of contact with landlords, tenants, and internal team members. Instruct maintenance works, ensuring the completion of the work.

    • Portugal
    • Musicians
    • 100 - 200 Employee
    • Assistant FOH ( Front of House )
      • Jan 2009 - Mar 2020

      Facilitating communication before, during, and post-event with clients.Execute events from top to bottom, coordinating all logistical elements, and facilitating communication with third-party vendors.Providing efficient completion on-site help with event set-up and dismantling.

    • Education Event Manager
      • Feb 2016 - Oct 2016

      Facilitating communication before, during, and post-event with clients.Execute events from top to bottom, coordinating all logistical elements, and facilitating communication with third-party vendors.Providing efficient completion on-site help with event set-up and dismantling.

    • Portugal
    • Real Estate and Equipment Rental Services
    • 1 - 100 Employee
    • Guest Services Manager
      • Oct 2018 - Feb 2019

      Ensure that the check-in and check-out process runs as smoothly as possible and that guests are escorted to their room by our standards. Respond timely to both Guests' and Owners' requests, addressing and communicating them appropriately. Lead by example, supporting the department operation and providing in-person service. Ensure that the check-in and check-out process runs as smoothly as possible and that guests are escorted to their room by our standards. Respond timely to both Guests' and Owners' requests, addressing and communicating them appropriately. Lead by example, supporting the department operation and providing in-person service.

    • Portugal
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • M.I.C.E. Manager ( Meetings, Incentives, Conferencies & Exhibitions )
      • Mar 2018 - Oct 2018

      Facilitating communication before, during, and post-event with clients. Execute events from top to bottom, coordinating all logistical elements, and facilitating communication with third-party vendors. Providing efficient completion on-site help with event set-up and dismantling. Facilitating communication before, during, and post-event with clients. Execute events from top to bottom, coordinating all logistical elements, and facilitating communication with third-party vendors. Providing efficient completion on-site help with event set-up and dismantling.

  • UGURU
    • Porto
    • Macy Gray's PA Assistant
      • Jul 2017 - Jul 2017

    • Portugal
    • Government Administration
    • 700 & Above Employee
    • Stage Manager
      • Jun 2017 - Jun 2017

      Ensure visiting artists and talent have required items needed for their performance. Supervise the load-in and load-out of band equipment and rental equipment. Enforce safe working practices for all employees, contractors, and touring personnel. Enforce all in-house policies regarding staging, safety, and show protocol. Ensure visiting artists and talent have required items needed for their performance. Supervise the load-in and load-out of band equipment and rental equipment. Enforce safe working practices for all employees, contractors, and touring personnel. Enforce all in-house policies regarding staging, safety, and show protocol.

    • Spain
    • Musicians
    • 100 - 200 Employee
    • Artist Hostess
      • Jun 2017 - Jun 2017

      Assist in the hotel check-in process. Hand out the wristband and passes. Schedule transport. Assist in the hotel check-in process. Hand out the wristband and passes. Schedule transport.

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Project Manager ( Hospitality )
      • Dec 2016 - Mar 2017

      Planning, organizing, and controlling functions and activities of new facilities. Meeting with the technical, administrative, and facilities supervisory staff, as well as with agencies, contractors, architects, and engineers to plan, organize, coordinate, and/or assist in proceedings regarding new facilities. Submit proposals, cost estimates, schedules, phasing plans, budgets, reports, and recommendations to the Director for his consideration. Selecting, hiring, and training staff. Contacting and selecting different suppliers and contracting their services. Show less

    • Spain
    • Musicians
    • 100 - 200 Employee
    • Artist Hostess
      • Jun 2016 - Jun 2016

      Assist in the hotel check-in process Hand out the wristband and passes schedule transport Assist in the hotel check-in process Hand out the wristband and passes schedule transport

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Project Manager ( Hospitality )
      • Feb 2015 - Jun 2015

      Planning, organizing, and controlling functions and activities of new facilities. Meeting with the technical, administrative, and facilities supervisory staff, as well as with agencies, contractors, architects, and engineers to plan, organize, coordinate, and/or assist in proceedings regarding new facilities. Submit proposals, cost estimates, schedules, phasing plans, budgets, reports, and recommendations to the Director for his consideration. Selecting, hiring, and training staff. Contacting and selecting different suppliers and contracting their services. Show less

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Hostess
      • Feb 2014 - Feb 2015

      Connect with our guests to proactively determine their needs and offer services and amenities that will make their experience special. Working as a team player to prioritize and complete the daily operations needs and tasks; guest check-in/out, reconciling charges, delivering guest amenities, answer guest calls. Connect with our guests to proactively determine their needs and offer services and amenities that will make their experience special. Working as a team player to prioritize and complete the daily operations needs and tasks; guest check-in/out, reconciling charges, delivering guest amenities, answer guest calls.

    • Assistant Communications Manager
      • Oct 2012 - Jun 2013

      Monitor email, social media, and digital communications, Ensuring all incoming inquiries from our digital platforms are answered or forwarded to the corresponding program when vital. Assist with the coordination, organizing, planning, and convening of organizational events. Monitoring, compiling, and organizing daily press clips Assist with editorial outreach by copy editing and fact-checking. Monitor email, social media, and digital communications, Ensuring all incoming inquiries from our digital platforms are answered or forwarded to the corresponding program when vital. Assist with the coordination, organizing, planning, and convening of organizational events. Monitoring, compiling, and organizing daily press clips Assist with editorial outreach by copy editing and fact-checking.

Education

  • ISCET - Instituto Superior de Ciências Empresariais e do Turismo
    Turismo e Gestão Hoteleira, Gestão Hoteleira
    2014 - 2015
  • Instituto Superior de Contabilidade e Administração do Porto
    Comunicação Empresarial, Comunicação/Gestão/Hotelaria/Turismo/Produção
    2009 - 2014
  • Modatex
    Certificação, Marketing de Moda
    2011 - 2011
  • Citex
    Certificação, Espanhol avançado
    2009 - 2009
  • Cetform
    Certificação, Gestão de eventos
    2019 -

Community

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