Appraiser 1

• 2020 - Present

Energy Saving Assistance Program Contractor

• Nov 2016 - Mar 2020

• Duties SummaryAssessed homes eligibility for the ESA Program following the guidelines and government regulations. • Collect proof that the customer is receiving government assistance such as: Medical, NSLP, SNAP, TANF, SSI. • Explain to the applican for 15 minutes or more on the program's benefits and regulations in English or Spanish. • Process applications online, submit all collected information and sent for audit for final approval. • Rated top three in the company for productivity and efficiency. Show less

International Sales Representative

• Feb 2016 - Jan 2017

• Required high-level skills in communication, troubleshooting, analysis and management. • Meet one on one with Foreign Trade Specialist to help increase business in foreign markets. • Qualified for STEP Fund Gran up to $2,500 to help support participation in foreign trade missions, trade show exhibitions, training, and subscription to services by the Dept. of Commerce. • Developed and implemented a business plan based on the top best industries in the targeted markets. • Maintained client satisfaction by quickly resolving customer service issues. Show less

Export Coordinator

• Feb 2014 - Apr 2015

• Coordinate shipments with the most cost-effective booking and meet the requirements from purchasing, logistics and sales department. • Manage to reduce, increase, cancel and change destination on 300-500 bookings a week with different shipping carriers • Tracking shipments to ensure bookings are fulfilled and orders are finished before deadlines • Resolve any issues caused by truckers or shipping carriers and expedite solutions promptly. • Coordinate shipments with the most cost-effective booking and meet the requirements from purchasing, logistics and sales department. • Manage to reduce, increase, cancel and change destination on 300-500 bookings a week with different shipping carriers • Tracking shipments to ensure bookings are fulfilled and orders are finished before deadlines • Resolve any issues caused by truckers or shipping carriers and expedite solutions promptly.

Export Manager

• Aug 2013 - Feb 2014

• Collaborated with foreign health agency to provide all the necessary license and documentation to ease importing process for potential buyers. • Conducted market research to determine which countries was the most suitable to enter the market. • Translated and modified marketing material to suit both domestic and Latin-America market. • Provided pricing for orders and inquiries on the basis of sales rep guidelines, invoicing, packing list, Bill of Landing, and other Certificates. • Collaborated with foreign health agency to provide all the necessary license and documentation to ease importing process for potential buyers. • Conducted market research to determine which countries was the most suitable to enter the market. • Translated and modified marketing material to suit both domestic and Latin-America market. • Provided pricing for orders and inquiries on the basis of sales rep guidelines, invoicing, packing list, Bill of Landing, and other Certificates.

International Trade Specialist Intern

• Jan 2013 - Jul 2013

- Conduct market research on various countries and industries to analyze best market prospects for goods and services. - Facilitated information and/or referred to the appropriate International Trade Specialist. - Served as initial point of contact, for new client inquiries concerning exporting. - Accompany International Trade Specialist on face to face client meeting to council companies in international business and developed export marketing plan. - Attended local tradeshows and international business seminars such as: Export & Import Compliance Training, NAFTA, Innovation Economy Expo, and In SoCal Innovation. Show less

Latin America Sales Manager

• Mar 2005 - May 2011

- Exceeded sales goals by averaging a sales productivity of at least $65,000 monthly. - Complied with export requirements to ensure successful imports for clients and prepared documents necessary for transit of goods and U.S. Government requirements such as: SED/AES. - Introduced new distribution channels which increased revenues for the company and expedited transportation of goods to client. - Planned international sales promotions to each region that fitted local preference and language. - Ensured customer satisfaction by communicating with clientele consistently. Show less

Optician Assistan

• Feb 2003 - Feb 2005

- Prepared work orders that provided optical laboratories the information needed to fabricate lenses and to mount lenses in frames. - Verified the exactness of finished lenses by checking the power and surface quality with special optical instruments. - Adjusted finished eyeglasses to ensure proper fit by heating and shaping plastic frames to ensure customer satisfaction. - Prepared work orders that provided optical laboratories the information needed to fabricate lenses and to mount lenses in frames. - Verified the exactness of finished lenses by checking the power and surface quality with special optical instruments. - Adjusted finished eyeglasses to ensure proper fit by heating and shaping plastic frames to ensure customer satisfaction.