Ana Veloso Moreira

Manager | Customer Success at Hotmart
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Contact Information
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Spanish Professional working proficiency
  • English Full professional proficiency

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Matheus Campos

A Ana tem uma capacidade incrível de equilibrar suas ações como liderança, norteada sempre pela compreensão do outro e preocupada com o nível de motivação de cada um da equipe, ao mesmo tempo que bastante comprometida com as metas e os resultados, extraindo o melhor do time para o sucesso. É muito criativa e sabe escutar com atenção os colegas de trabalho, sejam de quais áreas forem, além de proporcionar uma convivência bastante agradável, o que acaba sendo um combustível justamente para o atingimento dos objetivos, já que torna a jornada de cada colega mais leve e com motivação. Por fim, é generosa no dia-a-dia e sempre nos apoia para que todos possam crescer.

Isabela Starling Costa

Ana é uma profissional diferenciada. Atenta aos detalhes, versátil e com uma capacidade ímpar de criar soluções adequadas, independentemente do tamanho do desafio. Criativa como só ela, sem dúvida alguma, é uma profissional que eu recomendo para gerir processos de comunicação organizacional e customer experience.

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Credentials

  • Leadership Program
    Dale Carnegie Training
    Mar, 2021
    - Sep, 2024

Experience

    • 1 - 100 Employee
    • Manager | Customer Success
      • Feb 2022 - Present

    • Coordinator | Global Projects, Revenue Operations
      • Sep 2021 - Feb 2022

    • Coordinator | Customer Success
      • Oct 2020 - Sep 2021

    • Key Account Analyst | Customer Success
      • Nov 2019 - Oct 2020

    • United Kingdom
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Customer Loyalty and CRM Senior
      • Sep 2018 - Nov 2019
    • Machinery Manufacturing
    • 700 & Above Employee
    • Brand and Communications Strategist | LATAM
      • Nov 2016 - Sep 2018

      • Strategic planning, management and implementation of advertising campaigns for CNH Industrial Brands (New Holland AG, New Holland CE, Case IH, CASE CE, FPT Industrial, Iveco Bus and CNH Capital), aligned with each market positioning. • Development of advertising campaigns to improve business results and increase brand awareness (briefing, implementation, analysis of results and learnings) • Cash Flow and Budget Control of Advertising area. • Online Media Perfomance (media plan… Show more • Strategic planning, management and implementation of advertising campaigns for CNH Industrial Brands (New Holland AG, New Holland CE, Case IH, CASE CE, FPT Industrial, Iveco Bus and CNH Capital), aligned with each market positioning. • Development of advertising campaigns to improve business results and increase brand awareness (briefing, implementation, analysis of results and learnings) • Cash Flow and Budget Control of Advertising area. • Online Media Perfomance (media plan, monitoring, measurement, reports, findings to improve company results)

    • Live Marketing and Brand Activations | LATAM
      • Sep 2013 - Nov 2016

      • Coordination of the team production and logistics of fairs and events in the strategic planning and execution of projects. • Critical Analysis of the projects comparing to the briefing received, the target audience and the budget set. • Travel Planning of national and international incentive, promoting synergy and relationship actions to the target audience. • Control and management of each project budget, negotiating with each supplier obtaining the best cost - benefits in the… Show more • Coordination of the team production and logistics of fairs and events in the strategic planning and execution of projects. • Critical Analysis of the projects comparing to the briefing received, the target audience and the budget set. • Travel Planning of national and international incentive, promoting synergy and relationship actions to the target audience. • Control and management of each project budget, negotiating with each supplier obtaining the best cost - benefits in the quotes of the budgets.

    • Trade Marketing Analyst | Brand Iveco
      • May 2013 - Aug 2013

    • Aftersales Marketing (Intern) | Brand Iveco
      • Mar 2012 - May 2013

    • Brazil
    • Advertising Services
    • Copywriter | Intern
      • Jul 2011 - Feb 2012

Education

  • FIAP
    MBA, Digital Data Marketing
    2021 - 2022
  • Fundação Dom Cabral
    Specialization, in Business Management, focusing on Management
    2017 - 2019
  • Centro Universitário UNA
    Bachelor's Degree, Social Communication, Advertising
    2010 - 2013

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