Experience

Shanghai Wicresoft

• China
• Software Development
• 1 - 100 Employee

• • Aug 2021 - Present

  Work for Microsoft Nonprofit team through 上海微创软件股份有限公司 / Wicresoft.Troubleshooting - Microsoft One Commerce Pilot (OCP) and O365; Service - Responded to customers' tickets and alerts on a rotational basis via phone or remote access. Management - OCP team management, KPI drive and backend team cooperation

• • Jul 2020 - Aug 2021

  Work for Microsoft Nonprofit team through 上海微创软件股份有限公司 / Wicresoft.Troubleshooting - Microsoft One Commerce Pilot (OCP) and O365; Service - Responded to customers' tickets and alerts on a rotational basis via phone or remote access.



成都正欣德信息技术有限公司

• Chengdu, Sichuan, China

• Software localization

  • Mar 2020 - Present

  PC and Mac software localization English, Russian and Chinese PC and Mac software localization English, Russian and Chinese



Center for social cooperation and communications

• Kazakhstan
• Public Relations and Communications Services
• 1 - 100 Employee

• IT projects manager

  • Nov 2017 - Aug 2018

  • Development of a website (corporate website and intranet portal myportal.kz); • ICT management, development support and launch for web-site www.sknews.kz; • Negotiations with service providers (hosting providers etc.); • Long-term / short-term planning for all ICT projects; • ICT coordination and implementation of budgets, projects; • Business administration of all IT-processes of the company. • Development of a website (corporate website and intranet portal myportal.kz); • ICT management, development support and launch for web-site www.sknews.kz; • Negotiations with service providers (hosting providers etc.); • Long-term / short-term planning for all ICT projects; • ICT coordination and implementation of budgets, projects; • Business administration of all IT-processes of the company.



1C Company

• Russian Federation
• IT Services and IT Consulting
• 300 - 400 Employee

• Corporate Key Account Manager

  • Sep 2016 - Oct 2017

  Official representation of 1C in Kazakhstan; • Negotiations on the level of TOP management (B2B, B2G); • Long-term / short-term planning; • Calculation, coordination and implementation of budgets; • Monitoring the timely receipt of funds, the adoption of measures to minimize the receivables; • Participate in resolving conflict situations; • Sales. Official representation of 1C in Kazakhstan; • Negotiations on the level of TOP management (B2B, B2G); • Long-term / short-term planning; • Calculation, coordination and implementation of budgets; • Monitoring the timely receipt of funds, the adoption of measures to minimize the receivables; • Participate in resolving conflict situations; • Sales.



Documentolog

• Kazakhstan
• Information Technology & Services
• 1 - 100 Employee

• Head of product development department

  • Oct 2015 - May 2016

  • Approval of contracts, technical specifications for the project; • Development, validation and timely updating of the project schedule; • Creation and participation in working groups for the implementation of projects; • Tactical (medium term) and operational planning of the Department; • Weekly (in daily, if necessary) operational meetings; • Implementation of an optimum division of responsibilities between the staff of the Department; • Analysis of the information received from customers on the work of a subsequent modification software; • Development of recommendations and proposals for the development of software; • Study domain software in various sectors of the economy; • Organization of reporting and documenting the results of the department's activities. Show less



Национальная палата предпринимателей РК "Атамекен"

• Consumer Services
• 100 - 200 Employee

• Head of IT department

  • Oct 2013 - Oct 2015

  General management of the IT department of the company (National economic chamber of Kazakhstan "Atameken Union", too). 4 people on-site team + 16 IT specialists in the country regions. Number of users up to 1000, a large computer park. 16 regional branches, 2 web server 1 firewall, EDMS * (Electronic Document Management System). • Implementation, support EDMS (Electronic Document Management System); • The introduction of video conferencing (16 + 1); • Develop policies and standards of information systems; • Improving the physical IT infrastructure, network access; • Analyzing and modifying existing business processes. Internal workflow processes; • The development and development www.palata.kz sites, the project on on-line discussion of bills, electronic registers problems and complaints; • Participation in the development and writing of expert opinions on draft laws related to information technology; • There is a letter of recommendation. Show less



National Economic Chamber "Atameken" Union"

• Nur-Sultan, Kazakhstan

• Head of IT department

  • Apr 2012 - Oct 2013

  • User technical support and ICT maintenance team management, including 4 ICT team members. • Developed website www.atamekenunion.kz took 3rd place in the nomination public organizations in Kazakhstan • User technical support and ICT maintenance team management, including 4 ICT team members. • Developed website www.atamekenunion.kz took 3rd place in the nomination public organizations in Kazakhstan



Agency on Research of Profitability of Investments, LLP

• Nur-Sultan, Kazakhstan

• Specialist of IT department

  • Nov 2011 - Feb 2012

  • User technical support and ICT maintenance; • Wi-fi and printing systems administration; • Maintenance of Windows servers; • Design, laying, repair, management of a LAN; • PC maintenance and repair. • User technical support and ICT maintenance; • Wi-fi and printing systems administration; • Maintenance of Windows servers; • Design, laying, repair, management of a LAN; • PC maintenance and repair.



WEST DALA

• Kazakhstan
• Renewables & Environment
• 1 - 100 Employee

• System administrator

  • Jun 2011 - Nov 2011

  • User technical support and ICT maintenance; • Wi-fi and printing systems administration; • Maintenance of Windows servers; • Design, laying, repair, management of a LAN; • PC maintenance and repair. • User technical support and ICT maintenance; • Wi-fi and printing systems administration; • Maintenance of Windows servers; • Design, laying, repair, management of a LAN; • PC maintenance and repair.



Atyrau Zharyk, JSC

• Atyrau, Kazakhstan

• Intern

  • Feb 2008 - Apr 2008

  Internship Internship