Experience

The Rathskeller
• United Kingdom
• Restaurants
• 1 - 100 Employee
• Event Bartender & Server

  • Jun 2022 - Present

Sun King Brewery & Spirits
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Bartender

  • Mar 2021 - Oct 2022

WILMOTH Group
• United States
• Real Estate
• 1 - 100 Employee
• Executive Assistant & Bookkeeper

  • Aug 2021 - Jun 2022


International Medical Group (IMG)

• United States
• Insurance
• 300 - 400 Employee

• Intake Coordinator

  • Mar 2019 - Nov 2020

• Customer Service Specialist

  • Aug 2018 - Mar 2019

  •Achieves monthly quality assurance audit scores of 93% and above for service to inbound callers regarding benefits, claim status, and general inquiries•Provides quality customer service to various member requests using attention to detail, patience, and empathy•Collaborates with providers, brokers, and other departments to obtain information and complete customer service tasks



BCBG MAX AZRIA GROUP

• France
• Retail
• 1 - 100 Employee

• Shop Manager

  • Jan 2018 - Aug 2018

  •Delivered a personalized-customer service experience to gain clientele to grow business •Recruited, hired, and built a team that increased year-to-date sales by 28% to planned sales through active management and building customer service skills •Maintained administrative tasks such as performance management, payroll, and tracking applicants •Delivered a personalized-customer service experience to gain clientele to grow business •Recruited, hired, and built a team that increased year-to-date sales by 28% to planned sales through active management and building customer service skills •Maintained administrative tasks such as performance management, payroll, and tracking applicants


Target
• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Guest Services Supervisor

  • Aug 2011 - Feb 2015


Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Student Supervisor

  • Jan 2010 - Sep 2013

  RPS Dining Services RPS Dining Services



Homewood-Flossmoor High School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Administrative Supervisor

  • May 2006 - Aug 2013

  Summer help Summer help