Experience

Fieldin

• United States
• Farming
• 100 - 200 Employee

• Training Manager and Technical Writer

  • May 2018 - Present

  Developing customer-facing and internal training strategies, monitoring their impact, and adapting to changes in the business environment. Researching, authoring, and publishing outstanding customer-facing and internal content (guidelines, processes, user manuals, training demos, policies, and more) under tight deadlines and short product cycles. Collaborating closely with Product Management, R&D, Customer Success, and Operations teams to develop user-friendly training materials in support of products and methodologies. Delivering professional, accurate, and useful content. Learning and understanding the products and phases of software development in agile methodology. Developing and introducing new work processes and methodologies to the company's Operations team. Leading the company's internal employee onboarding training program, in close collaboration with HR and recruiting managers. Show less



Paz Systems LTD

• Kiriat Tivon

• CFD Project Manager

  • Mar 2011 - Apr 2018

  Designing 3D computer simulations in Computational Fluid Dynamics (CFD) to examine smoke and fire behaviour in buildings, from collection of thermodynamic data relevant to each scenario, through the design and simulation, to extraction of conclusions and recommendations for the customer. This aspect of my role also requires the design and delivery of overview tutorials to Fire Department officials and customers, explaining the strengths and capabilities of the CFD simulations. Designing 3D computer simulations in Computational Fluid Dynamics (CFD) to examine smoke and fire behaviour in buildings, from collection of thermodynamic data relevant to each scenario, through the design and simulation, to extraction of conclusions and recommendations for the customer. This aspect of my role also requires the design and delivery of overview tutorials to Fire Department officials and customers, explaining the strengths and capabilities of the CFD simulations.



Electra Paz LTD

• Integration Lead

  • Mar 2011 - Apr 2018

  Planning operations matrices for fire safety systems installed in residential, commercial and industrial buildings. Leading a team of professionals in fire detection, fire suppression, electricity, smoke release and other relevant systems in performing on-site tests to identify gaps between the planned matrix and the actual behaviour of the systems, as they interact in real-time.

• IT Project Manager

  • Mar 2011 - Apr 2018

  Leading the IT and Mobile projects in the company. Managing the implementation and optimization of organizational processes in the company's ERP and CRM platforms, including BI, reporting and control. In charge of purchase and support of devices and equipment for employees.



LivePerson

• United States
• Software Development
• 700 & Above Employee

• Instructional Designer and Training Delivery Specialist

  • Mar 2008 - Feb 2011

  Design and delivery of training material, webinars, and web-based training. Working with subject matter experts both in the US and in Israel to research and create training material for internal and customer use. Responsible for maintaining and updating the internal and external Support knowledge base. Extensive work with Photoshop, Adobe Captivate, Flash and other training development applications. Design and delivery of training material, webinars, and web-based training. Working with subject matter experts both in the US and in Israel to research and create training material for internal and customer use. Responsible for maintaining and updating the internal and external Support knowledge base. Extensive work with Photoshop, Adobe Captivate, Flash and other training development applications.



Paz Systems Inc

• United States
• Architecture and Planning

• Instructional Designer

  • Jan 2003 - Oct 2007

  Preparing computerized training modules for users of fire detection and suppression systems - collecting information from the professional technical team and designing training materials for a technical-oriented audience. Content development and deign of the company's marketing communications material and exhibit booths. Preparing computerized training modules for users of fire detection and suppression systems - collecting information from the professional technical team and designing training materials for a technical-oriented audience. Content development and deign of the company's marketing communications material and exhibit booths.