Business Analyst

• Nov 2020 - Present

Business Analysis at ExpertBox.io (https://expertbox.io/) — all-in-one online meeting software that allows you to share your expertise in a streamlined and secure manner. As a business analyst on a product team at ExpertBox, I’m responsible for:- Conducting market and competitive research, and requirements analysis;- Managing the entire requirements lifecycle: elicitation, analysis, concept development, specification and documentation; prioritisation of the requirements; - Modeling business requirements (epic hypothesis statement, user stories, data model, data flow diagrams) and descriptions of functional requirements (gherkin scenarios);- Working closely with engineering, sales and marketing to present the product vision, and ensure that business case and customer satisfaction goals are met;- Conducting Demo meetings for potential clients;- Providing customer support to existing clients. Show less

UX Writer

• Apr 2020 - Present

UX Writing at ExpertBox.io (https://expertbox.io/) — all-in-one online meeting software that allows you to share your expertise in a streamlined and secure manner.As the first UX writer, I am responsible for: - creating interface copy for new flows, as well as updating existing legacy copy;- writing and managing a help center — https://help.expertbox.io;- shaping user experience in close collaboration with product, design, and developers team;- creating and maintaining a Content style guide and a Product glossary. Show less

UX Writer

• Jul 2020 - Present

Content Writer

• Apr 2020 - Jul 2020

Senior English teacher

• Nov 2013 - Apr 2020

- teach group and individual classes of adults and teenagers of all levels, from beginner to advanced, and different specialisations, e.g. business English or English for IT or tourism. as well as lead speaking and movie clubs; - analyze level of students, identify problem areas and create or adjust curriculum and learning activities in order to meet students’ needs and aims; - create friendly, motivating, engaging atmosphere, explain difficult concepts in a clear and fun way; - take part in creating content: writing scripts for educational videos, starring in short videos for social networks. Show less