Operations Manager

• Jan 2023 - Present

- Managing all aspects of the company's operations, including logistics, sourcing, and distribution of food and alcohol products- Developing and implementing logistics strategies to optimize supply chain operations, reduce costs, and improve delivery times- Coordinating with stakeholders, including suppliers, carriers, and third-party logistics providers, to ensure timely delivery of goods- Collaborating with cross-functional teams to develop and launch new products and services, resulting in expanded offerings and increased customer satisfaction- Worked closely with marketing and product development teams to identify new market opportunities and develop effective marketing strategies- Successfully negotiated and closed numerous high-value deals with key clients, resulting in increased market share and profitability Show less

National Supply Chain Manager Fine Foods & Beverages

• Jan 2021 - Jan 2023

- Attending trade shows (ProWine (Germany) FoodExpo (Greece), RC Show), evaluating potential suppliers, and building productive relationships with the existing suppliers; Creating production forecasts to optimize inventory flow; saving money by negotiating cost-effective supplier purchases based on preliminary market research and desired retail pricing- Managing the PO allocation process, considering all constraints in the supply chain, including all supplier lead times and manufacturing facility setup constraints- Preparing container consolidation and processing import and export documentation according to customs regulations, laws, and procedures. Monitoring shipments and obtaining clearance from customs- Creating PCP and SOPs for CFIA and NHP Regulations Health Canada. Complying with regulatory guidelines to maintain CFIA certifications. Arranging lab testing for certain products- Leveraging knowledge of economics and marketing mix to develop pricing strategies, creating and updating different price level lists for various customers- Establishing new and maintaining existing client relationships; Supporting sales team members to drive growth and development by determining cross-selling or up-selling opportunities and creating presentation materials for sales, customer relations, and management purposes Show less

Administrative Assistant

• Jun 2020 - Jan 2021

- Performing clerical duties such as replying to emails and answering phone inquiries- Consulting with customers regarding their product/service needs, addressing orders concerns- Filling and compiling customer on-call, e-mail and on-line (Shopify) orders to begin processing and facilitate smooth shipments- Processing customer account changes, using Quickbooks- Collecting payments for sold goods and updated accounts to reflect new outstanding balances- Maintaining backorder files- Collaborating with accounting management to produce accurate and timely financial paperwork and reports for Account Payable and Account Receivable- Corresponding with customers and vendors regarding invoices and balances due and managed customer and vendor accounts database to maintain disciplined and accurate bookkeeping- Preparing and recording daily transactions of Kolonaki Group- Recording, tracking and reporting on inventory levels and usage to optimize stock management- Determining shipping methods and preparing shipping documents Show less

Operations Manager

• Jan 2023 - Present

Administrative Assistant

• Jan 2018 - Mar 2020

- Incorporating and maintaining an interactive executive calendar for client appointments and vendor meetings, resulting in hassle-free appointment scheduling - Arranged domestic and international travel, hotel and transportation needs for the Business owner and General Manager - Coordinating databases and materials, including physical and digital files; Preparing from the scratch and updating office records, spreadsheets and presentations to support executive needs; increased the overall efficiency by 50% - Producing and distributing team newsletters, email updates and other forms of communication - Generating sale forms and reports to increase sales efficiency - Tracking employee time and attendance for payroll; Managing payroll for over 25 hourly and salaried employees - Managing daily bookkeeping functions and entering data into Quickbooks with attention to accounts receivable and accounts payable - Promoting product and service benefits through facility tours and engaging presentations - Collaborating with senior management to support new and existing projects including Weddings, Social and Corporate events - Coordinating vendors, timelines and budgets for events - Organizing event logistics, such as scheduling, budget development and management, staffing and communicating with clients in regard to event needs - Growing revenues $200 000 in 2019 by assisting General Manager in closing on leads - Implementing feedback initiatives to generate insights for process enhancement and business strategy Show less

Production Coordinator

• Jan 2017 - May 2017

- Participating in creating schedule for the staff of 150 people that reduces personnel shortage- Hiring new staff; Handling recruitment tasks including documenting, screening, testing, and onboarding new hires- Tracking employee’s attendance daily including absence, sick calls, no-call-no-show - Working with Production Manager and Managing Director to ensure all employee relations issues are addressed and needs of company are met; Design and develop corporate policies- Providing support to the compensation planning and salary administration; entering payroll items bi-weekly- Maintaining the employee recognition programs such as – “Employee of the Month”, “Meal on us”, attendance and errors free incentives- Managing vendor relationships Show less

Shift Supervisor

• Aug 2015 - Jan 2017

- Managing up to 20 employees during the shift- Providing training for new hired employees - Evaluating the quality of the performance, delivering daily shiftlog, conducting internal quality audits- Coordinating with the Production Managers and the for effective problem solving - Providing the pre-shift presentations to keep the staff up-to-date with the new policies and procedures