Experience

infoDiagram - creative presentations graphics

• United Kingdom
• Graphic Design
• 1 - 100 Employee

• • Feb 2019 - Present

• • Nov 2016 - Feb 2019



WomenTech Network

• United States
• Technology, Information and Media
• 100 - 200 Employee

• Social Media & Content Marketing Lead

  • Jan 2021 - Oct 2022

  On a mission to eliminate bias in hiring, close the gender gap in tech, and create a more inclusive tech world 🚀 • Developed global content and social media strategy and coordinated execution: increase in social following on LinkedIn from 30k to 95k followers • Helped to establish a unified brand voice, position the company as a thought leader • Led the team of content creators (copywriters, visual designers, contributing writers) • Was responsible for workflows involving content publishing to social media (LinkedIn and Twitter): for the 2022 global conference introduced 700+ speakers • Created content strategy and copy for email marketing campaigns: 100% increase in click rate • Coordinated communication with partners, and made sure the team delivers promised promotion • Kept track of content performance through analytics • Monitored competitors and stayed up to date on industry and market trends to engage the target audience • Strong focus on online event marketing Show less



A1 Group

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Care & Reputation Manager

  • Jun 2016 - Sep 2016

  • Established and maintained effective communication with customers via phone calls and emails, addressing their queries and concerns in a timely manner • Collaborated with cross-functional teams to grow customer success story library and supporting various customer marketing activities • Monitored the company’s reputation online, and took proactive measures to resolve any negative feedback, ensuring a positive brand image • Created and implemented an effective process for managing the company’s reputation • Developed customer loyalty programs • Coordinated and conducted monthly performance reviews, providing actionable recommendations to the sales team Show less