Anastasiia Kryvonos

Customer Service Agent at Miratag Deutschland
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Contact Information
us****@****om
(386) 825-5501
Location
Heidelberg, Baden-Württemberg, Germany, DE
Languages
  • Ukrainian Native or bilingual proficiency
  • English Professional working proficiency
  • German Professional working proficiency
  • Russian Professional working proficiency
  • Spanisch Elementary proficiency

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Credentials

  • Introduction to Coding Certificate
    SheCodes
    Jan, 2023
    - Nov, 2024
  • Goethe-Zertifikat C1
    Goethe-Institut e.V.
    Oct, 2022
    - Nov, 2024
  • EF SET English Certificate 79/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Mar, 2022
    - Nov, 2024
  • IT Recruiting course
    Lviv Educational Center IT "NIKOS - LTV"​
    Mar, 2022
    - Nov, 2024
  • PTE General English B2
    Pearson
    Apr, 2019
    - Nov, 2024
  • Goethe-Zertifikat B2
    Goethe-Institut e.V.
    Feb, 2019
    - Nov, 2024

Experience

  • Miratag Deutschland
    • Germany
    • Software Development
    • 1 - 100 Employee
    • Customer Service Agent
      • May 2023 - Present

  • BPO Nextdoor, Member of Edvantis Group
    • Ukraine
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Media Analyst (German)
      • Aug 2021 - Apr 2023

      Study and classification of newspaper articles in German; Analysis of large amounts of information in a limited period of time. Study and classification of newspaper articles in German; Analysis of large amounts of information in a limited period of time.

  • Pecode
    • Ukraine
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Intern
      • Aug 2022 - Sep 2022

      MQA Internship MQA Internship

  • MLSWorldwide
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Mar 2022 - Apr 2022

      MLSWorldwide is a global residential and commercial real estate marketplace which purpose is to connect buyers and sellers directly. Part of my role within MLSWorldwide is providing constant communication with the clients, understanding their needs and helping them achieving the goals. All leads go directly to Selling Teams, for free! Searchable & functioning in 20 Languages with AI-powered translation across all communications and listing 25 Currencies, with index-linked currency conversion to your chosen denomination Listings in 30 Countries and growing Free individual international websites Commercial and Residential real estate in one place Handling both for sale and for rent properties Show less

  • Мовний дайвінг English 24/7
    • Ukraine
    • E-learning
    • 1 - 100 Employee
    • English Language Teacher
      • Feb 2021 - Nov 2021

      Teaching English to teenagers/adults in groups and in private; organizing lessons, creating work materials. Teaching English to teenagers/adults in groups and in private; organizing lessons, creating work materials.

  • JustSchool Ukraine
    • Ukraine
    • Education Administration Programs
    • 1 - 100 Employee
    • English Teacher
      • Oct 2020 - Feb 2021

      Teaching English online to children between 5 and 15 years old on an interactive learning platform; filling in short comments after each lesson. Teaching English online to children between 5 and 15 years old on an interactive learning platform; filling in short comments after each lesson.

Education

  • Ivan Franko National University of Lviv
    Bachelor's degree, Business/Managerial Economics
    2019 - 2023
  • SRH Hochschule Heidelberg
    Bachelor, Wirtschaftswissenschaften
    2022 - 2023

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