Business Process Engineer

• Feb 2023 - Present

Change and Project Manager

• Oct 2022 - Nov 2022

Demonstrated expertise in ASML's ONE Programs, including Action Plan Manager, Fleet Planner, Sequence Planner, Material Flow Tracker, and Wrap-Up Wizard, through active participation in PI workshops and ongoing learning and development. Change Management | Project Management | Analytical and Problem-Solving Skills | Communication and Collaboration | Utilized strong analytical and problem-solving skills to acquire detailed knowledge of the Action Plan Manager program, its users, and user needs, resulting in the implementation of tailored solutions to enhance program functionality and user experience. Collaborated effectively with cross-functional teams and stakeholders to drive project success and ensure seamless program implementation, resulting in improved communication, process efficiency, and customer satisfaction. Show less

IT Project Manager

• Oct 2021 - Apr 2022

Successfully integrated and deployed SaaS solutions for GSK's demerger into GSK New Pharma and GSK Consumer Health, resulting in improved business operations. Developed comprehensive documentation for UAT, SIT, and System Release and led the development of IAM requirements for external SaaS vendors, ensuring compliance with GSK IT security standards. Effectively reported project status, deliverables, and timelines to leadership team, resulting in improved communication and project success. Demonstrated strong project management skills, including budget and timeline management and leading cross-functional teams. Achieved increased efficiency and streamlined operations, measured by improved user feedback and program utilization data. Show less

Product Manager

• Nov 2020 - Oct 2021

Accomplished successful delivery of 4 technology releases within project budget of $100,000, requiring 3,000 resource hours, by effectively leading a team of 5 IT professionals. Led all aspects of product development, including capacity planning, resource allocation, product documentation, client engagement, and change management, resulting in enhanced product quality and client satisfaction. Improved project-wide efficiencies by creating 13+ filters and dashboards in Jira to monitor the progress of 100-150 bugs and enhancement tickets, and employing Jira to improve team velocity by 35%. Effectively communicated Product Requirements with clients, decomposed them into backlog items, prioritized the backlog items, and communicated priorities to the team, resulting in enhanced collaboration, communication, and project success. Project management | Team leadership and management | Agile software development (specifically Jira) | Client communication and engagement Show less

Computerised Maintenance Management System engineer

• Apr 2020 - Nov 2020

Accomplished successful training sessions for 38 personnel in 3D model production facility, measured by improved 3D model production quality and efficiency. Initiated and completed 10+ standard operating procedures, resulting in streamlined operations and improved compliance with regulatory requirements. Created an Operations Readiness Report in MS Project, providing comprehensive insights into project progress, resulting in enhanced communication, collaboration, and project success. Developed a comprehensive Manpower Plan for a department, resulting in enhanced workforce efficiency and productivity. Created a visual interpretation for the Operations Readiness Report, enhancing stakeholders' understanding and buy-in, resulting in improved project outcomes. Show less

Business Development Manager

• Nov 2018 - Mar 2020

Successfully developed a growth strategy and balanced scorecard for business development, aimed at achieving a $2 million target. Approached and developed a network of 100 potential clients through cold and warm calls, resulting in successful partnerships and business growth. Designed and executed a successful marketing strategy, increasing company awareness by 20% and attracting new clients. Market analysis: Conducted benchmarking analysis of the market and formulated the company's competitive advantage, resulting in informed decision-making and successful business growth. | Strategy | Balanced Scorecard | Start - Up | Business Development | Marketing Strategy | Show less

MBA Candidate

• Jan 2018 - Mar 2019

Completed a full-time international MBA program that covered a diverse range of subjects including Business Statistics, Advanced Strategy, Organizational Behavior, Strategic Management, Economics, Data Analysis for Marketing Decisions, Decision Making, Digital Operations and Marketing, and International Negotiations. During my studies, I was also an active participant in marketing projects and events, and I played on the school's sports team, which helped me to develop my teamwork and leadership skills. Show less

Process Engineer, Front End Development

• Feb 2016 - Dec 2017

Accomplished successful delivery of optimal gas transportation scheme, reducing investment cost by $500m, and presented it to diverse audiences of varying seniority levels and backgrounds. Conducted complex analysis of raw gas quality, providing recommendations to commercial teams and mitigating potential revenue loss of $50m per year. Evaluated LNG start-up scenarios and provided optimal recommendations, resulting in significant revenue savings. Performed Greenhouse Gas assessments for multiple gas transportation options, identifying the least GHG-intensive option, and promoting the company's commitment to sustainability. | Negotiations | New Business Development | LNG Expansion | Project Management | Gas Transportation | Show less

Operational Excellence Specialist

• Apr 2015 - Jan 2016

Accomplished value chain assessment and provided actionable recommendations to multiple stakeholders by gathering and analyzing data on asset performance. Delivered benchmarking analysis for IG LNG portfolio assets and drove $200k in energy efficiency improvements for one of the assets. Developed cross-functional knowledge in LNG production through communication with asset representatives and supported business cadence with monthly and quarterly business reviews, reports, and presentations. Data analysis and insights generation | Cross-functional communication and collaboration Benchmarking and performance analysis | Energy efficiency improvement | Business reporting and presentation skills Show less