Experience

Primacy Underwriting Management (Allianz)

• Australia
• Insurance
• 1 - 100 Employee

• Underwriter Assistant

  • May 2016 - Present

  To provide administrative support to the Underwriting team and ensure service activities and tasks are achieved within agreed timeframes - Management of Underwriting Inbox - Processing of broker closings - Processing of quotes and policies To provide administrative support to the Underwriting team and ensure service activities and tasks are achieved within agreed timeframes - Management of Underwriting Inbox - Processing of broker closings - Processing of quotes and policies



Interfaith Network

• Secretary/Administrative Support (Volunteer)

  • May 2016 - May 2016

  Responsible for: • Attend monthly meeting and executive meeting • Take meeting minutes and ensure it is correctly and timely formatted before shared to executives and members Responsible for: • Attend monthly meeting and executive meeting • Take meeting minutes and ensure it is correctly and timely formatted before shared to executives and members



Southern Cross Care (Vic)

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant and Lifestyle (Volunteer)

  • Mar 2016 - May 2016

  Responsible for: • Support administration tasks including checking and collating list of residents • Conduct lifestyle activity with the residents at the Aged Care facility by encouraging resident’s participation in indoor or outdoor interactive games Responsible for: • Support administration tasks including checking and collating list of residents • Conduct lifestyle activity with the residents at the Aged Care facility by encouraging resident’s participation in indoor or outdoor interactive games



GE HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administration Assistant

  • Jul 2015 - Aug 2015

  Responsible for : • Supported marketing specialist by providing administration tasks such as inputting, completing data contact details of customers of GE, and preparing labels for the invites using mail merge • Monitored the delivery of invitations and followed up institutions and hospitals across Indonesia to make sure they received the invites and attended the forum • Provided high level of customer service by responding all the customer’s enquiries regarding the Forum via both phone calls and emails • Attended forum and provided face to face customer service by assisting Forum attendees (GE’s customers)



PT Salim Ivomas Pratama

• Consumer Goods
• 700 & Above Employee

• Finance-Insurance Officer (Insurance Specialist)

  • Jul 2011 - Jun 2014

  Responsible for : • Collected, analyzed and then submitted claim documents to Broker or Insurer • Facilitated administration tasks such as photocopying, scanning, collating, and filing • Maintained and updated the insurance data on spreadsheet Microsoft Excel • Monitored and analyzed the insurance expenses through budget report annually • Supported account payable and insurance team for payment process and invoice verification • Conducted meeting preparation including the meeting room booking, organizing the catering and taking and distributing meeting minutes



PT. Asuransi MSIG Indonesia

• Indonesia
• Insurance
• 300 - 400 Employee

• Senior Staff of Administration Marketing - Underwriting Insurance

  • Nov 2004 - Jul 2011

  Responsible for: • Provided high standards of service for internal and external clients and met their requirements via phone calls, emails and face to face including Quotation process using in-house database and data process software system accurately • Showed empathy and provided quick responses to the customers who reported claims • Handled complaints and enquiries from customers and gained solutions for any disputes • Liaised with the underwriter to assess and analyze both existing and prospective customer’s account and data • Ensured the customers submitted all supporting documents and contacted them to complete the documents and information if necessary • Provided documents such as correspondence, drafts, memos, and emails, and prepared reports weekly and monthly for regular business review meetings • Ordered and distributed office supply inventory



PT. Asuransi MSIG Indonesia

• Indonesia
• Insurance
• 300 - 400 Employee

• Data Entry Policy Processing - Insurance

  • 2003 - 2004

  Responsible for : • Inputted Insurance data in Policy Processing software program • Issued Insurance policies based on marketing section requests • Provided reports for management on all administrative tasks • Responsible for complaint handling from the marketing section in relation to policies and reported directly to management • Provided ideas for more effective and efficient administrative works Responsible for : • Inputted Insurance data in Policy Processing software program • Issued Insurance policies based on marketing section requests • Provided reports for management on all administrative tasks • Responsible for complaint handling from the marketing section in relation to policies and reported directly to management • Provided ideas for more effective and efficient administrative works