Accounts Payable Specialist

• Dec 2016 - Present

Senior Agent / Accounts Payable

• Apr 2013 - Dec 2016

• Daily reconciliation of cash balances. • Dealing with both accounts payable and receivable. • Preparation of monthly management accounts. • Issuing of registered letter to clients regarding cancellation dates and reason for contract termination. • Agree payment plans with customers and ensure that they are adhered to. • Resolution of queries to facilitate payments from customers. • Process both customer driven and insurer driven policy cancellations • Daily reconciliation of cash balances. • Dealing with both accounts payable and receivable. • Preparation of monthly management accounts. • Issuing of registered letter to clients regarding cancellation dates and reason for contract termination. • Agree payment plans with customers and ensure that they are adhered to. • Resolution of queries to facilitate payments from customers. • Process both customer driven and insurer driven policy cancellations

Event Executive

• Aug 2008 - Apr 2013

Process bookings and organise the venues. Working with variety of function sheets. Providing excellent customer service. Answering customer queries in relation to venue bookings, capacities and price packages. Arranging meetings with potential clients and guiding them through the building. Looking after accounts, billing, cashing up and monthly records. Solving issues related to accounts and payment transactions. Process bookings and organise the venues. Working with variety of function sheets. Providing excellent customer service. Answering customer queries in relation to venue bookings, capacities and price packages. Arranging meetings with potential clients and guiding them through the building. Looking after accounts, billing, cashing up and monthly records. Solving issues related to accounts and payment transactions.

Floor Manager

• May 2007 - Jul 2008

• Open and close the shop. • Responsible for rostering, liaising with other shops to ensure there are sufficient staffs and organise training where needed. • Update records of revenue each day and upload invoices on the system. • Customer service, handling and resolving complaints. • Responsible for the payroll of the part-time employees. • Organising, processing and ordering of new stock. • Responsible for statements and invoicing the shop’s day to day expenses. • Open and close the shop. • Responsible for rostering, liaising with other shops to ensure there are sufficient staffs and organise training where needed. • Update records of revenue each day and upload invoices on the system. • Customer service, handling and resolving complaints. • Responsible for the payroll of the part-time employees. • Organising, processing and ordering of new stock. • Responsible for statements and invoicing the shop’s day to day expenses.