Anastasia Mironchyk
at Priorbank JSC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Minsk, Belarus, BY
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Experience
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Приорбанк
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Belarus
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Banking
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200 - 300 Employee
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May 2022 - Present
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Jan 2017 - Present
- interviewing, candidates’ evaluation,- support of the main HR-processes (adaptation, customer service quality evaluation, performance appraisal, employee satisfaction assessment, etc.)- training of employees in banking products,- training in the rules of telephone communication with clients,- other HR responsibilities.
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2015 - 2017
- contact center agent group leadership,- resolving conflict situations, dealing with customer complaints,- assessment of the quality of team work
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Nov 2012 - 2015
- consulting clients by phone, social network,- sales of banking products,- dealing with customer complaints
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Education
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Belarusian State Economic University
Finance and banking
Community
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