Anastasia Lunkova Astarlioglu
Главный специалист пресс-службы (Public Relations and Communications Professional) at АО "Красная Звезда"- Claim this Profile
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Русский Native or bilingual proficiency
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Английский Limited working proficiency
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Французский Limited working proficiency
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Испанский Elementary proficiency
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Турецкий Limited working proficiency
Topline Score
Bio
Experience
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ОАО "Красная Звезда"
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1 - 100 Employee
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Главный специалист пресс-службы (Public Relations and Communications Professional)
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Jun 2014 - Present
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Golden Savoy
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Turkey, Bodrum
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Guest Relations Agent
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Jun 2013 - Sep 2013
- Involves in the initial planning and implementation of all activities geared towards higher guest satisfaction. - Ensures that the maximum quality of service is provided to guests during their visit, their stay or while they are using hotel facilities. - Suggests ways to improve effective guest service approach across all departments. - Serves as Lobby Ambassador according to the procedures set. - Ensures that VIP policy is strictly followed. - Involves in the initial planning and implementation of all activities geared towards higher guest satisfaction. - Ensures that the maximum quality of service is provided to guests during their visit, their stay or while they are using hotel facilities. - Suggests ways to improve effective guest service approach across all departments. - Serves as Lobby Ambassador according to the procedures set. - Ensures that VIP policy is strictly followed.
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Education
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2004 - 2009
Moscow State University (MSU)
Faculty of Journalism, Department of TV Journalism -
1994 - 2004
Specialized French language school № 1265, Moscow
French language
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