Anastasia Karadimitriou

Customer Service Specialist at Novacel Hellas
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Contact Information
Location
Laurium, Attiki, Greece, GR
Languages
  • English -
  • French -

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Bio

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Credentials

  • Insurance Brokerage
    Bank of Greece
    Oct, 2012
    - Oct, 2024
  • ECDL
    ECDL / ICDL Certification
    Dec, 2006
    - Oct, 2024

Experience

    • Greece
    • Wholesale
    • 1 - 100 Employee
    • Customer Service Specialist
      • Nov 2022 - Present
    • Greece
    • Design Services
    • 1 - 100 Employee
    • Senior Customer Service Officer
      • Apr 2022 - Nov 2022

    • Customer Service Representative
      • Nov 2021 - Mar 2022

    • Electric Lighting Equipment Manufacturing
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jun 2021 - Sep 2021
    • Operations Specialist
      • Dec 2018 - Dec 2020

      • Managed recruitments and payroll • Managed of financial operations • Customer service • Managed recruitments and payroll • Managed of financial operations • Customer service

    • Greece
    • Banking
    • 700 & Above Employee
    • SB Officer
      • Dec 2013 - Jul 2018

      • Management of a specific customer base (Small businesses and professionals)• Promotion of financial banking products and corporate subsidies• Promoted time deposits, investment products and insurance programs for companies• Managed bankrupt corporate loans

    • Green Banking Officer
      • Feb 2012 - Nov 2013

      • Promoted green banking financial products for the implementation of Renewable Energy Sources plans and Saving Energy housing improvements (individuals and companies), inquiries checking and submissions• Promoted insurance programs

    • Customer Development Specialist
      • Jul 2008 - Jan 2012

      •Promoted time deposit, investment and insurance products for individuals• Promoted mortgage and consumer loans and credit cards• Managed default and non-performing loans• Managed cheque portfolio

    • Bank Teller and Customer service
      • Jul 2006 - Jun 2008

Education

  • University of the Aegean
    Bachelor's degree, Sociology
    2000 - 2004
  • Elliniko Anoikto Panepistimio
    Master of Business Administration - MBA, Tourism
    2018 - 2020
  • Ethnikon kai Kapodistriakon Panepistimion Athinon
    CERTIFICATION, HR DEVELOPMENT
    2020 -
  • Ethnikon kai Kapodistriakon Panepistimion Athinon
    Μίγμα Marketing και Branding, CERTIFICATION
    2020 -

Community

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