Experience

Inter RAO
• Russian Federation
• Utilities
• 200 - 300 Employee
• Personal Assistant

  • May 2018 - Present

PwC
• Professional Services
• 700 & Above Employee
• Partner's Assistant, Risk Assurance Department

  • Jan 2015 - May 2018


Russian Standard Bank

• Banking
• 200 - 300 Employee

• Assistant to Director of advertisement and development department

  • Nov 2014 - Jan 2015

  Reason of dismissal: Reduction from 30 January 2015. - Providing full administrative and business support; - Proof-reading and formatting documents; - Answering the telephone and taking messages, booking conference rooms, etc.; - Assisting in co-ordinating meetings, conferences; - Organising and co-ordinating internal department. Reason of dismissal: Reduction from 30 January 2015. - Providing full administrative and business support; - Proof-reading and formatting documents; - Answering the telephone and taking messages, booking conference rooms, etc.; - Assisting in co-ordinating meetings, conferences; - Organising and co-ordinating internal department.



Support Partners Moscow

• Project Manager

  • Apr 2014 - Nov 2014

• Assistant of General Manager

  • Feb 2013 - Apr 2014

  - Providing full administrative and business support;- Preparation of documents for tenders;- HR Administration;- Arranging business trips;- Translations of business letters, CV, presentations and other documentation;- Organizing meetings and conferences;- Organization and participation in special Corporate events;- Managing document flow;- Secretarial work (ordering of office supplies, water, household goods, etc.;- Control over the work of couriers and IT services;- Experience in PR.Achievements:- Organized ties with chief editors of business magazines (from scratch);- Rearrange the document flow;- Organized the work with couriers and IT services (from scratch);- Organized design and procurement of business gifts (from scratch). Show less



BANK ITB

• Specialist of Customer services, the Department of Business Development, Sales Management

  • Jan 2012 - Feb 2013

  - Claim work: Reception of calls from customers, who made payments through the terminal, drawing up of claims, receiving complaints on the work of self-services’ devices (ATMs, info-kiosks) - escalation and formulation of the problem to eliminate the incident;- Control over the locations of ATMs and self-service terminals, linking them to the Yandex map - appointment of coordinates;- Control over the "self-service terminals placements" tables (including binding to the locality by coordinates of Yandex Maps) and assignment of tasks for updating the Bank's website;Monitoring of the bank partners' sites;- Secretarial work (ordering of office supplies, maintenance of registers, preparation of letters, etc.).Achievements:- A new system of incidents registration has been launched in operation;- The information about the self-service devices has been established on the Bank' website. Show less

• Courier-Bank representative

  • Jan 2012 - Jul 2012

  - Delivering the documents to partners and customers;- Feeding the document for registration of mortgage transactions in the FRS Department;- Representing the interests of the Bank in FRS Department, obtaining documents after registration;- Ordering and obtaining of statements from the Unified State Register in the FRS Department on the basis of a power attorney from the Bank Board's Chairman;- Timely and independent classification of location recipients, the development of a route, coordination, and / or clarification of the admission time to institutions;- Work in the office at the secretary department: sewing of documents, scanning, copying of documentation.Achievements:- Promoted to the position: Specialist of Customer services, the Department of Business Development, Sales Management;- Thanks to timely received documents from FRS Department, all of mortgage deals were conducted on time. Show less



Metro Cash & Carry Russia

• Sales Representative

  • Nov 2011 - Dec 2011

  - Help customers to choose products; - Implementation of sales plan; - Merchandising; - Organization of product recalls (2 per week); - Acceptance and recalculation of production; - Monitoring the availability, accuracy and correctness of price tags; - Participation in the inventory. Achievements: - The sales plan has been fulfilled over. - Help customers to choose products; - Implementation of sales plan; - Merchandising; - Organization of product recalls (2 per week); - Acceptance and recalculation of production; - Monitoring the availability, accuracy and correctness of price tags; - Participation in the inventory. Achievements: - The sales plan has been fulfilled over.