Product Innovation Manager

• Jan 2019 - Present

Innovation and business design consultant | IoT & Digitalisation

• Dec 2016 - Jan 2019

In my role I was working with lean start-up methodology to support business model innovation process through digital at leading companies in Scandinavia. In our Advisory team we inspired digital transformation, supported and lead digital change with outside-in obsession, service design at heart and business logic in mind. We handpicked design and communication tools, qualitative research methods, assumption validation and group facilitation techniques to create customer-centric digital experiences and products in a cost efficient way while taking advantage of both deep customer intelligence and cross-functional competence.

Business Development & Customer Care

• Jun 2014 - Dec 2016

My role was to identify the need, then plan and implement our IT solution in order to increase clients’ operations efficiency where I: - led operational work and customer interaction in digitalisation of product assortment configuration at manufacturing companies; - created, improved and verified IT prototypes customized to customer business needs; implemented hundreds of product configurators that saved our clients' internal time and/or increased their sales; - effectuated internal processes for data processing and decreased project delivery time

Business model innovation research assistant

• Sep 2014 - Jun 2015

My role was to work out method and identify customer value in operation and maintenance services in initial phase of business model innovation in Swedish wind power where I: - developed and applied customised qualitative methods for analysis of business models and industrial processes; identified functional and non-functional customer needs in wind power - collected empirical data thorugh interviews and observations, planned & conducted workshops, led lectures and seminars - created and communicated recommendations and guidelines for industrial partners within processes restructuring; documented and published the results of work in form of conference proceedings.

International and Stock Exchange Operations Department, Intern

• Feb 2012 - Apr 2012