Experience

MBUZZ

• Saudi Arabia
• Telecommunications
• 1 - 100 Employee

• Enterprise Resources Planning Functional Consultant

  • Jan 2022 - Present



Arab Center for Engineering Studies

• Jordan
• Civil Engineering
• 700 & Above Employee

• Information Technology Officer

  • Mar 2019 - Dec 2020

  ● Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction ● Handle all IT administration tasks that include implementation, administration, troubleshooting and documentation. ● Administrating Microsoft Office365 products including Yammer, Teams, SharePoint, OneDrive and Exchange. ● Responsible of AD user and group management for 500+ user environment. ● Assist with the installation of new hardware and software and help train employees on its use. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• • Feb 2018 - Mar 2019

  ● Advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.● Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.● Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.● Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.● Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.● Train or instruct users in the proper use of hardware or software. Show less

• • Jan 2017 - Feb 2018

  ● Troubleshoot and repair technical problems or issues related to computer Software, hardware and peripheral equipment.● Provide technical guidance and recommendations to resolve business problems.● Refer major hardware/software problems or defective products to vendors or technicians for service.● Installs, monitors, and maintains Systems equipment including cabling and providing technical guidance as needed.● Maintain and upgrade hardware and software, including peripherals and website technical architecture related to hardware and telecommunication connectivity.● Prepare Quarter inventories of applications and hardware. Show less

• • Jan 2016 - Jan 2017

  ● Oversee the operation of telephone switchboard station. ● Run/review daily reports (arrivals, departures, contingency lists, shift logs, work orders). ● Process all room/call/phone/internet related guest requests. Receive, record, and relay messages. ● Update and distribute property telephone directories to staff. ● Follow up to ensure requests have been met and address needs of VIPs.



Taleen for marketing soultions

• Social Media Coordinator

  • May 2014 - Sep 2015

  ● Responsible for technology development cases. ● Ensure E-Commerce standards are met and Internet issues are up to standards. ● Train, oversee, and supervise associates and ensure that they comply with the operating policies and procedures of the Company. ● Communicate and model the standards for Internet Marketing. ● Responsible for technology development cases. ● Ensure E-Commerce standards are met and Internet issues are up to standards. ● Train, oversee, and supervise associates and ensure that they comply with the operating policies and procedures of the Company. ● Communicate and model the standards for Internet Marketing.