Ana Patricia Pliego Castillo

Account Manager at DAAily Platforms
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Contact Information
us****@****om
(386) 825-5501
Location
MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency

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Bio

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Credentials

  • Bulats
    University of Cambridge
    May, 2014
    - Nov, 2024
  • First Certificate in English
    University of Cambridge

Experience

    • Architecture and Planning
    • 1 - 100 Employee
    • Account Manager
      • Jun 2021 - Present

      - Administration and coordination of the memberships - Support for multi-channel campaigns - Ensuring and increasing customer satisfaction - Administration and coordination of the memberships - Support for multi-channel campaigns - Ensuring and increasing customer satisfaction

    • Chile
    • Online Media
    • 200 - 300 Employee
    • Customer Success Manager
      • Dec 2017 - May 2021

      - Consulting and strategizing with top decision-makers to help achieve their business objectives through a long-term collaboration - Documenting and detailing every relationship to ensure success and business retention - Connecting with customers around investment opportunities using ArchDaily's suite of tools and solutions. - Communicating proactively to manage any issues - Outlining and executing repeatable processes for the scaled success of partners - Consulting and strategizing with top decision-makers to help achieve their business objectives through a long-term collaboration - Documenting and detailing every relationship to ensure success and business retention - Connecting with customers around investment opportunities using ArchDaily's suite of tools and solutions. - Communicating proactively to manage any issues - Outlining and executing repeatable processes for the scaled success of partners

    • ACCOUNT EXECUTIVE / MARKETING
      • Jul 2014 - Dec 2017

      Company dedicated to create strategies for promotion and dissemination in media of film, television and theater projects. Marketing and promotion of artistic talent. •Booking •Marketing •Communication •Public Relations Duties • In charge of preparing budgets for clients, follow up negotiations and sales tracking. • Create and review contracts between the agency and the customers. • Follow up advertising campaigns (approval of photographs , contracts,postings on social media, coordination of talent agenda). • Went to venues ahead of the celebrity to find out the protocol for the event. • Support and call for talent for red carpets ( Canacine Awards, Lunas del Auditorio , Fénix Awards , among others) • Travel coordination for high profile celebrities for publicity appearances and events, including logistics, flights, accommodation and ground transportation. • Arrange team for shootings and special events ( makeup, hair, styling, photographer). • Create talent itineraries for special events. • Organise meetings with new potential clients • In charge of finding opportunities for celebrities to make public appearances. • Plan artist interviews and press days. • Partnerships with brands to create marketing opportunities for our talent, including advertising campaigns, brand ambassadors and trades (Pepsico, AVON , Terra , Eternelle Pharma). • Responsible for maintaining day to day schedule/calendar of certain celebrities. Show less

    • EVENT PLANNER (PROJECT)
      • Jun 2014 - Jul 2014

      Marketing Agency. BTL activation • Call for high school graduates to attend a special film function organized by a private school. • Recruitment of providers (hostesses , photographer, POP materials) • Coordination of providers at the event, ensuring that they arrived in time for their activities and making sure that they fulfilled all the agreements on the contract. • Creation of final database and final report delivery. Marketing Agency. BTL activation • Call for high school graduates to attend a special film function organized by a private school. • Recruitment of providers (hostesses , photographer, POP materials) • Coordination of providers at the event, ensuring that they arrived in time for their activities and making sure that they fulfilled all the agreements on the contract. • Creation of final database and final report delivery.

Education

  • Tecnológico de Monterrey
    B.A in Communication and Digital Media, Estudios sobre comunicación y medios digitales
    2009 - 2014

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