Anita Alves
Finance Controller at Life Ready Health Group- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Full professional proficiency
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Spanish Professional working proficiency
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French Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Paulo Carvalho
In the time working together at SPH Ana has demonstrated a very positive attitude, good skills and an extremely friendly and humorous attitude. She is without any doubt an outstanding teamwork and her work was of high quality. I came to now her as capable and trusted, I have the pleasure to recommend Ana for a future position anywhere (she has a great of adventure)
Graça Lacerda Q.
Inteligente, aplicada, óptima aluna. Tem tudo o necessário para, se quiser, vir a ser uma referência no sector da Hotelaria e do Turismo.
Paulo Carvalho
In the time working together at SPH Ana has demonstrated a very positive attitude, good skills and an extremely friendly and humorous attitude. She is without any doubt an outstanding teamwork and her work was of high quality. I came to now her as capable and trusted, I have the pleasure to recommend Ana for a future position anywhere (she has a great of adventure)
Graça Lacerda Q.
Inteligente, aplicada, óptima aluna. Tem tudo o necessário para, se quiser, vir a ser uma referência no sector da Hotelaria e do Turismo.
Paulo Carvalho
In the time working together at SPH Ana has demonstrated a very positive attitude, good skills and an extremely friendly and humorous attitude. She is without any doubt an outstanding teamwork and her work was of high quality. I came to now her as capable and trusted, I have the pleasure to recommend Ana for a future position anywhere (she has a great of adventure)
Graça Lacerda Q.
Inteligente, aplicada, óptima aluna. Tem tudo o necessário para, se quiser, vir a ser uma referência no sector da Hotelaria e do Turismo.
Paulo Carvalho
In the time working together at SPH Ana has demonstrated a very positive attitude, good skills and an extremely friendly and humorous attitude. She is without any doubt an outstanding teamwork and her work was of high quality. I came to now her as capable and trusted, I have the pleasure to recommend Ana for a future position anywhere (she has a great of adventure)
Graça Lacerda Q.
Inteligente, aplicada, óptima aluna. Tem tudo o necessário para, se quiser, vir a ser uma referência no sector da Hotelaria e do Turismo.
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Experience
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Life Ready Health Group
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Australia
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Wellness and Fitness Services
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1 - 100 Employee
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Finance Controller
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Jul 2022 - Present
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Bookkeeper
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Dec 2016 - Jun 2022
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Kazoomies
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Australia
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Restaurants
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Restaurant Manager
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Oct 2015 - Jun 2017
Control daily cash, petty cash and sales. Responsible for managing POS system. Direct hiring, training and rostering of front staff. Managing customer service – ensuring high levels of customer service and satisfaction (Kazoomies is currently ranked #1 best restaurant in Fremantle on Trip Advisor). Ordering of restaurant supplies and assisting with budgeting and cost control. Control daily cash, petty cash and sales. Responsible for managing POS system. Direct hiring, training and rostering of front staff. Managing customer service – ensuring high levels of customer service and satisfaction (Kazoomies is currently ranked #1 best restaurant in Fremantle on Trip Advisor). Ordering of restaurant supplies and assisting with budgeting and cost control.
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TLMP
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France
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Restaurants
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Restaurant Manager
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May 2013 - Jan 2016
- Prepare time sheets and wage calculations send payroll to Xero and process payment of wages for the entire company. Upload wages payments to bank for owner to authorise. - Answer telephone, take reservations and assist customers with their enquiries. - In charge of functions and group bookings. - Managing the internal email system. - Reconcile cash sheets. - Maintain employee records, wages records. - Order the supplies for the restaurants, control the cost of supplies'. Dispatch orders to all stores. - Direct hiring, training, and scheduling of food service personnel. - Investigate and resolve complaints concerning food quality and service. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. - Comply with all health and safety regulations. - Review and monitor, with bookkeeper or other financial personnel, expenditures to ensure that they conform to budget limitations. - Calculate sales projections and budgets for food, labour and other P&L items. - Work to improve Performance. - Perform other duties as assigned by owner.
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Front Desk Receptionist
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Apr 2011 - Nov 2012
Check-in and check-out procedures, guest service, meet and greet guests and attend their requirements, order new stock, communicate with suppliers and deal with invoices. Opening of Douro Spirit ship (May 2011), operated by Uniworld Boutique River Cruises. Check-in and check-out procedures, guest service, meet and greet guests and attend their requirements, order new stock, communicate with suppliers and deal with invoices. Opening of Douro Spirit ship (May 2011), operated by Uniworld Boutique River Cruises.
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Sheraton Porto Hotel & Spa
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Portugal
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Hospitality
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1 - 100 Employee
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Trainee - Spa Reception
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Jun 2010 - Sep 2010
Customer service (both to guests and members of the Spa), treatments booking, products sales, light meals service at “Juice Bar”, and other activities inherent to a Spa and an hotel. Customer service (both to guests and members of the Spa), treatments booking, products sales, light meals service at “Juice Bar”, and other activities inherent to a Spa and an hotel.
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Trainee - Pop Century Resort
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Aug 2008 - Jan 2009
Internship at Walt Disney World Company. “Advanced Studies in Hospitality Management"; "Merchantainment" activities, cash deposit, “package pick-up”. Internship at Walt Disney World Company. “Advanced Studies in Hospitality Management"; "Merchantainment" activities, cash deposit, “package pick-up”.
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Education
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Monarch Institute
Bookkeeping and Accounting, Certificate IV -
Escola de Hotelaria e Turismo do Porto
Level IV, Hospitality Management -
Instituto Superior de Ciências Empresariais e do Turismo
Graduated, Tourism -
EUROAULA
Eramus, Tourism