Ana Patrícia Gomes

Digital Media Planner at Digital Gate
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Contact Information
Location
PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency
  • German Elementary proficiency

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Credentials

  • Digital Performance Certificate
    IPA (Institute of Practitioners in Advertising)
    Aug, 2021
    - Sep, 2024
  • Microsoft Advertising Certified Professional
    Microsoft
    Jan, 2021
    - Sep, 2024
  • CSS Essential Training
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Design Aesthetics for the Web
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Git Essential Training: The Basics
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • HTML Essential Training
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Illustrator for Web Design
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Introduction to CSS
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Introduction to Web Design and Development
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • JavaScript Essential Training
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Learning Responsive Web Design in the Browser
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Mapping the Modern Web Design Process
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Photoshop for Web Design
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Responsive Images
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Responsive Typography Techniques
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • User Experience for Web Design
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Workflow Tools for Web Developers
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • FAA Level 3 Award in First Aid at Work (RQF)
    FAA
    May, 2019
    - Sep, 2024
  • Google Analytics Individual Qualification
    Google
    Dec, 2020
    - Sep, 2024
  • Search Ads 360 Certification Exam
    Google
    Dec, 2020
    - Sep, 2024
  • Google Ads Search Certification
    Google
    Nov, 2020
    - Sep, 2024
  • Highfield Level 2 Award in Pool Lifeguarding
    Highfield
    Jun, 2019
    - Sep, 2024
  • Certificate in Advanced English
    University of Cambridge

Experience

    • Palestine, State of
    • Information Technology & Services
    • Digital Media Planner
      • Jan 2023 - Present

      Plan, manage and optimize cross-channel digital marketing campaigns. Monitor and follow up on main performance KPIs. Setup real time reports to provide clients constant access to campaign results. Produce and present periodic performance reports with insights and next steps for results improvement. Plan, manage and optimize cross-channel digital marketing campaigns. Monitor and follow up on main performance KPIs. Setup real time reports to provide clients constant access to campaign results. Produce and present periodic performance reports with insights and next steps for results improvement.

    • France
    • Advertising Services
    • 700 & Above Employee
    • Digital Media Planner
      • Sep 2021 - Dec 2022

      Assisted on digital marketing strategy definition and execution. Produced digital media plans and forecasted campaign’s results. Implemented, activated and optimized campaigns in order to maximize our target goal. Generated performance analysis and reporting. Built a trusting relationship with clients and co-workers by providing accurate feedback and followed up on campaign’s development and results. Assisted on digital marketing strategy definition and execution. Produced digital media plans and forecasted campaign’s results. Implemented, activated and optimized campaigns in order to maximize our target goal. Generated performance analysis and reporting. Built a trusting relationship with clients and co-workers by providing accurate feedback and followed up on campaign’s development and results.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Digital Account Executive
      • Oct 2020 - Sep 2021

      Assist in the day-to-day management of digital activity by planning, implementing, optimizing and reviewing campaigns’ performance on the main PPC, Social and Display platforms. Traffic campaigns and track performance to produce detailed reports and present those to the clients. Manage budget spend and optimize to maximize performance. Key Accomplishments: ▪ Provided meaningful performance insights and proposed campaign optimizations which have significantly contributed to our client’s business growth. Client’s industry portfolio: Charity, Finance and Travel. Show less

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Membership Services Manager
      • Jan 2020 - Aug 2020

      Supervised the membership team to deliver service excellence. Maximised the member experience and member participation through great interaction and management. Worked with Heads of Department to understand the quality of delivery of all products to help drive performance and enhance the member experience. Carried out duty management shifts to support the management cover for the club.

    • Membership Advisor
      • Sep 2019 - Dec 2019

      Ensured customer queries were dealt with in a timely manner. Provided exceptional service and customer support to existing members and ensured they were having a great experience. Ensured all members remained compliant throughout their membership. Increased retention rate by acting proactively on our low usage members.Key Accomplishments:▪ Team Member of the Month: October 2019

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Service Manager & Head Of Department
      • Apr 2019 - Aug 2019

      Ensure every one of our members’ visits is as convenient and enjoyable as possible during their shift. Support every department, ensuring perfect execution of daily club operations whilst on shift, so that all facilities and equipment are clean, safe, well presented and functional in line with the brand standards at all times. Line management of Membercare team including recruitment, training, development & performance management, as well as rota’s, payroll & day to day management. Ensure every one of our members’ visits is as convenient and enjoyable as possible during their shift. Support every department, ensuring perfect execution of daily club operations whilst on shift, so that all facilities and equipment are clean, safe, well presented and functional in line with the brand standards at all times. Line management of Membercare team including recruitment, training, development & performance management, as well as rota’s, payroll & day to day management.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Campaign Manager
      • Apr 2018 - Dec 2018

      Ensured seamless working operations by managing day-to-day delivery of paid search/PPC campaigns including budgets, on-site conversion actions, and bid optimisation. Achieved high-level customer satisfaction by providing excellent primary point of paid search contact services to clients. Recommended and implemented new relevant tools to increase the customer ratio. Studied and identified trends as well as provided insights and reports on campaigns' results. Minimised data processing and business changes time by improving reporting processes. Key Accomplishments: ▪ Achieved two new markets contract by delivering exceptional services in three months contract. ▪ Presented Google Data Studio as reporting tool on the company to increase the productivity. Digital Marketing | Google Adwords | Google Analytics | PPC Campaign Management | SEM | Performance Campaigns | Digital Analysis | Lead Generation Client’s industry portfolio: Gaming, Travel, Charity and Retail. Show less

    • Performance Executive
      • Apr 2016 - Apr 2018

      Produced digital media proposals and plans to meet job protocols. Employed campaigns and controlled performance and budget to increase brand loyalty and drive online sales. Led Google AdWords’ and Facebook campaigns, such as SEM, Google Shopping, OLV, Facebook Ads, Affiliate Marketing, Email Marketing, E-commerce campaigns, and lead generation campaigns that increased the business of the organisation. Built strong relationships with customers to manage accounts. Reviewed and reported campaigns' results. Key Accomplishments: ▪ Enhanced business volume on key client accounts by delivering good performance results. ▪ Delivered strategy proposals which led to an increase of new business volume. Digital Marketing | Google Analytics | Google Adwords | Facebook Ads | Facebook for Business | Email Marketing | PPC Campaign Management | SEM | Performance Campaigns | E-commerce Campaigns | OLV | Digital Planning | Digital Analysis | Lead Generation | Programmatic Campaigns | Affiliate Marketing Client’s industry portfolio: Auto, Travel, FMCG, Ecommerce and Retail. Show less

    • Portugal
    • Advertising Services
    • 1 - 100 Employee
    • Search Engine Marketing Assistant
      • Dec 2014 - Apr 2016

      Managed Google AdWords’ campaigns, such as SEM, OLV, Affiliate Marketing, Email Marketing, and E-commerce campaigns. Led programmatic campaigns and accounts to meet job protocols. Created digital media proposals and plans as well as employed campaigns and controlled its performance and budget. Reviewed and reported campaigns' results (Google Analytics) to higher management. Key Accomplishments: ▪ Increased business volume by actively cooperating with the new business team on the preparation of effective performance proposals. Digital Marketing | Google Analytics | Google Adwords | Email Marketing | PPC Campaign Management | SEM | Performance Campaigns | E-commerce Campaigns | OLV | Digital Planning | Digital Analysis | Programmatic Campaigns Client’s industry portfolio: Ecommerce, FMCG, Retail, Entertainment and Auto. Show less

    • Online Marketer
      • Nov 2013 - Aug 2014

      Designed and established Google AdWords, Facebook, and Display advertising campaigns, including SEM, affiliate marketing, and email marketing to enhance organisational sales. Tracked and analysed campaigns’ results (Google Analytics) to determine weak areas. Administered and controlled marketing budget for continuous operations. Boosted online brand communication by delivering exceptional customer services. Key Accomplishments: ▪ Expanded leads volume and provided rich business insights which led to revenue growth. Digital Marketing | Google Analytics | Google Adwords | Facebook Ads | Affiliate Marketing | Email Marketing | PPC Campaign Management | SEM Show less

    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Marketing Beauty Care
      • Jan 2013 - Nov 2013

      Contributed in annual marketing planning for maximisation of the organisational business. Examined market and the competitors, including market share, price, and launches (Nielsen) to make future policies. Supervised and controlled the marketing budget to complete tasks within assigned budget. Led new product launching processes, such as codes’ opening, sales forecast, materials’ adaptation, and products’ presentation to the sales force. Key Accomplishments: ▪ Increased sales market share through key consistent data analysis to produce an effective strategy. Brand Management | Product Management | Market Research | Fast Moving Consumer Goods Management | Sales Forecast | Consumer Support Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Assistant Brand Manager
      • Oct 2010 - Jul 2012

      Devised brand strategies, executed specific brand initiatives, including launch, promo, communication, materials’ distribution, and research to support the business growth requirements. Evaluated the brand positioning and tracked progress in terms of product, communication, support, promotional effectiveness, and competitive bench marking by conducting market research and analysis. Oversaw product and total promotion process as well as coordinated product launches with the sales force and customers.Key Accomplishments:▪ Enhanced brand awareness and product consideration by producing relevant research analysis with direct impact on the brand strategy development.▪ Improved Portuguese trade marketing materials by providing native insights and developing close relationships with key Portuguese stakeholders.Brand Management | Market Research | Product Management | Sales Forecast | Trade Marketing Show less

    • Marketing Trainee
      • Feb 2010 - Oct 2010

      Trade Marketing | Website Content Management | Event Organization

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • International College Program
      • Apr 2009 - Oct 2009

      Hospitality Management | Customer Service | Sales Marketing Hospitality Management | Customer Service | Sales Marketing

Education

  • Nova School of Business and Economics
    Bachelor's degree, Management
    2004 - 2008
  • University of Central Florida
    Certificate, Hospitality Management
    2009 - 2009
  • LinkedIn Learning
    Certificate, Web Design
    2020 - 2020
  • LinkedIn Learning
    Certificate, Web Development
    2020 - 2020

Community

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