Experience

HealthOne Toronto

• Canada
• Public Health
• 1 - 100 Employee

• Dental Administrator

  • Sep 2022 - Present

  • Greeting clients in person or over the phone, and scheduling & confirming appointments to optimize staff schedules, updating patient information on the internal database and handling all benefit-related forms & submissions • Assist with maintaining proper functioning order of office, including but not limited to organization and filling of medical reports, as well as ordering supplies and keeping track of inventory • Address and resolve client concerns promptly and courteously while modelling top service, empathy, and standards at all times • Collaboratively running and tracking weekly and monthly KPI reports with the financial department and keeping on top of patient and insurance receivables Show less



Rev.com

• China
• Technology, Information and Internet

• Transcriptionist and Captioner

  • Apr 2022 - Sep 2022

  Edit and create accurate audio and video transcriptions and captions using established style guidelines and protocols Edit and create accurate audio and video transcriptions and captions using established style guidelines and protocols



George Brown College

• Canada
• Higher Education
• 700 & Above Employee

• • Sep 2021 - Sep 2022

  • Provide administrative assistance to the team by keeping track and organizing the incoming notes, maintaining records, and inputting data to maintain efficiency• Work collaboratively with other team members and carry out tasks ranging from contacting students to Professors and notetakers to help the students in need of the department’s services• Multi-task and work on multiple different computer applications including Microsoft Teams, Gmail, Outlook, Google Drive, and Excel sheets altogether to track the progress of notes• Assisting team members with sending out requests, assigning approved notetakers and sorting and organizing emails for easy processing Show less

• • Aug 2021 - Apr 2022

  • Provided students support in the subject of Mathematics in the form of one-on-one tutoring sessions lasting 30 minutes to an hour• Prepared for and conducted 2 Peer Learning Groups per week for the entire semester in the subject of Mathematics for students in the health-related courses• Lead group sessions to recap professors’ lectures, answer questions, facilitate discussion, and provide demonstrative examples• Worked and trained as a Math Tutor and Peer Leader under Advisors’ guidance leading to the acquirement of the International Tutor Training Program Tutor certificate Show less

• • Aug 2021 - Apr 2022

  • Triaged student questions and providing feedback and self-guided resources and tools to provide a better understanding• Counselled and provided 15–30-minute one-on-one support to students for resume and cover letter development, interview preparation, foundational job search strategies, and LinkedIn tools• Offered referrals to Career Advisors depending on and understanding the needs of the students for additional levels of support and service• Promoted networking opportunities, tools, and resources to help students to build appropriate networking skills Show less



Mehta Dental Clinic

• India
• Biotechnology Research

• General Dentist and Dental Office Administrator

  • Nov 2019 - Mar 2020

  • Communicated with patients to better understand their dental problems and concerns in a respectful and professional manner • Collaborated with the team to educate patients on treatment plans, oral hygiene, and dental health • Completed diagnostic procedures using vitality tests and X-ray equipment to assess and evaluate treatment options • Prepared, processed, and evaluated patient paperwork before meeting with the patient and updating records after the patient visit to increase efficiency • Executed routine checkups, follow-ups, preventive dental techniques and dental procedures on children, teenagers, and adults to improve patient comfort, reduce and resolve dental problems • Corresponded with Head Dentist every week to discuss any feedback, patient care plans, and review of protocols to further improve understanding and patient experience Show less



Shree Manubhai Patel Dental College and Hospital

• India
• Higher Education
• 1 - 100 Employee

• General Dentist

  • Sep 2018 - Sep 2019

  • Communicated with patients to better understand their dental problems and concerns in a respectful and professional manner • Processed, updated, and organized patient records after every patient visit for a more streamlined process and to increase productivity • Provided oral care and monitoring, clinical treatments, and dental procedures to ensure patient satisfaction • Led and aided team members in accurately diagnosing dental diseases and infections for 100+ patients weekly, based on medical history, oral examination, and x-rays • Tutoring and helping juniors academically as well as during patient treatments • Promoted oral health care by conducting and participating in dental camps which included screening as well as providing treatment free of charge to people in need • Developed a range of practical dental skills, team-oriented skills, and multitasking skills after completing a year of rotational work in multiple fast-paced dental departments like Oral Diagnosis and Radiology, Oral Surgery, Pediatric Dentistry, etc. Show less