QA Engineer

• Jul 2021 - Present

Sr. QA Tester

• May 2017 - May 2021

- Create a test plan which details the approach, schedule and areas of testing. - Create and maintain the test case repository using testrail.- Manage testing performed by Outsourced QA. - Work with dev team in Prioritizing daily and weekly sprint tasks.- Create and maintain bugs throughout it's lifecycle in Jira.- Coordinate with the LiveOps team to track & reproduce bugs encountered by users.

Quality Assurance Tester

• Sep 2014 - Apr 2017

- Test all areas of CSI: Hidden Crimes & NCIS: Hidden Crimes which include: feature updates, episode releases, proofreading game texts, telemetry events testing and hot-fixes.- Liaise between compliance QA and production team to ensure that deliverables are met by deadlines.- Analyze design documentation of all features to plan a testing approach, prepare test cases and communicate the same data to the team.- Manage the bug database for the project. Ensure proper bug flow by keeping constant track of reported bugs- Test internal development tools and send test reports to programmers.- Create weekly QA reports to track and compare weekly progress. Show less

Sr.QA Tester

• Apr 2014 - Aug 2014

- Involved with testing Simcity Buildit through various stages of development.- Prepare and update test cases and define an approach towards testing them. - Test new features and log issues. - Attend weekly calls with project stakeholders to discuss testing progress and sprint goals.- Create and manage project tasks and dashboards in Jira and Testrail. - Create weekly QA reports that details and compares the weekly progress done by the team.- Vet the bugs reported by testers and assign it to developers.- Coordinate with development team during load testing to monitor the performance and bandwidth response time Show less

QA Tester

• Mar 2011 - Apr 2014

- Preparing test methods on a weekly basis which are suitable to the Agile (scrum) based development process. - Risk analysis and issue escalation.- Training and monitoring the performance of regression testers. - Providing Design and creative inputs for newly implemented features. Worked with the iPhone team as a Compliance Tester on many projects before moving to the Playfish team.

Associate Analyst

• Apr 2010 - Sep 2010

Accounts receivable claims status analysis & profitability in the US healthcare domain. Accounts receivable claims status analysis & profitability in the US healthcare domain.

Process Associate- RSF skip & SF outbount

• Apr 2007 - Apr 2010

Handling accounts receivable collection calls and escalations. Handling accounts receivable collection calls and escalations.