Experience

HTL Group

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Deputy Manager Air Exports

  • Mar 2022 - Present



TVS SCS GLOBAL FREIGHT SOLUTIONS

• Chennai, Tamil Nadu, India

• Assistant Manager

  • Oct 2018 - Feb 2022



Panalpina

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Asst. Manager Air freight

  • Aug 2007 - Jun 2016

   Excellent personalized customer service delivered by handling key customers & Responsible for overall retention & growth of the assigned Key Accounts. Key Customer service for Decathlon, Mango, Nokia Siemens Network’s & Sanmina-SCI Air outbound shipments.  Excellent rapport with all carriers and competent to procure competitive rates and required space from the carriers.  Performed billing, Job costings, file closing, monitoring of open files, re-open files  Competent in quoting air freight rates to customers, sales team & network offices  Preparing in-house CSR and reconciling airline invoices  Following up with partner offices and vendors for invoices & ensure booking of these invoices in appropriate files.  Proficient with all process involved, starting from customer bookings to settlement of files.  Possess a good knowledge over the fundamentals of business process involved in product such as air imports & air Exports  Fully responsible for daily operational and CS activities including shipments planning, billing and settlement of files. Show less