Trainee Level 1

• Aug 2016 - Jan 2017

Hotel outlets covered: • The Lobby Lounge, all day fine dining operations 1. Barista skills: Coffee and Tea preparations 2. Afternoon tea services 3. Cashier and accounting services 4. Guest engagement 5. Food & Beverage service 6. Lounge set up 7. Bar set up • La Baie, pool side restaurant operations 1. Outdoor lounge set up 2. Pool bar set up 3. Guest engagement 4. Food & Beverage service 5. Cashier and accounting services • Amaseena, hostess 1. Floor and table planning 2. Customer service 3. Restaurant reservation 4. Food & Beverage service 5. Cashier and accounting services Banquets events and Conferences: • Weddings (up to 200 guests per event) 1. Worked at 12 weddings 2. Assisting brides and family members 3. Working over night shifts 4. Food and beverage service 5. Guest interaction and engagement 6. Inventory management • Meetings (up to 20 guests per event) 1. Buffest set up 2. Tea and Coffee set up 3. Guest interaction and engagement Out Door Catering (ODC): • Formula 1 – 2016, Abu Dhabi Grand Prix 1. 3-day event 2. Food and beverage service on a yacht 3. Guest interaction and engagement 4. Inventory management 5. Pantry set up SKILLS ACQUIRED • Functioning of an All-Day restaurant • Functioning of a Pool side restaurant • Reservations and hostess • Taking inventory of linen, silverware and crockery • Requisition for supplies • Operation of Micros System • Making of Standard Operating Procedures Show less