International Sales - Global Manager

• Jan 2017 - Present

Product Sales Manager - Trade and Forex

• Sep 2015 - Dec 2016

Product Sales Consultant for the 14 branches of Delhi-NCR to develop the trade & forex business and to streamline the operations process to meet client expectations.Enrich the various Business Channels by conducting regular training on Trade products.Identify Working Capital requirements (both fund based and non-fund based) of the existing and the prospect business houses and structuring Trade Finance Products to suit their requirements.Organize events and tie ups with several business forums to promote Trade Finance business for the Bank.

Deputy Manager | Zonal Coordinator

• May 2011 - Sep 2015

Trade finance Customer service manager/ Relationship Manager in the commercial banking department for the set of clients including large and medium corporates.Handling General Banking Operations, transfers, payment and collection services on Finacle, FCRM, CRM, Trade Factory and Omniflow modules.Handling the service request of trade finance – Letter of Credit, Bank Guarantee, Outward & Inward remittances, FDI and APR Reporting.Key Objectives: Maximizing revenue share, increase the wallet size in all the banking products, client satisfaction, regulatory and compliance reporting.Being zonal coordinator assists zonal head in the preparation of zonal reports, analysis on business volume, income areas, zonal presentations, business reviews, strategy planning, MIS Reports, Product and Projects Management.

PROCESS ASSOCIATE

• Aug 2010 - May 2011

Process customer requests in the areas of insurance and payments within the TAT.Increased productivity of the team by working upon the quality measures.Generated and analysed reports for the senior management meetings and exceeded the client defined service metrics on timeliness, accuracy.Assisted the management with in-house projects, trained the new recruits, and implemented the new process in the service system. Process customer requests in the areas of insurance and payments within the TAT.Increased productivity of the team by working upon the quality measures.Generated and analysed reports for the senior management meetings and exceeded the client defined service metrics on timeliness, accuracy.Assisted the management with in-house projects, trained the new recruits, and implemented the new process in the service system.