Assistant Wedding Planner

• Apr 2022 - Present

Client Success Specialist

• Jan 2022 - Jul 2022

- Working as Front-end contact for all client's needs and support alongside enhancing previous communication skills from past opportunities.- Working in a fast-paced environment prone to change on daily basis.- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.- Performed troubleshooting of software and hardware to resolve issues and escalated situations to the technical department.- Managed over 50 -70 tickets daily to keep the volume down

Home Comfort Specialist

• Jun 2021 - Jan 2022

-As a customer solutions specialist, my responsibilities were to work on the front line for customer contact and help them find solutions to any of their problems and answer all their questions with style and grace-Took on side projects to organize events for company morale and meetings.-Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. -As a customer solutions specialist, my responsibilities were to work on the front line for customer contact and help them find solutions to any of their problems and answer all their questions with style and grace-Took on side projects to organize events for company morale and meetings.-Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Marketing Intern

• May 2021 - Aug 2021

-Created competitive analysis reports for the clinic along with strategizing marketing tactics for the clinic overall.-Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals. -Created competitive analysis reports for the clinic along with strategizing marketing tactics for the clinic overall.-Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.

Cashier

• Jul 2020 - Aug 2021

Sales Associate

• Jun 2021 - Jul 2021

-Had a very sales-driven spirit and used previous entrepreneurial skills to promote the brand and offer exceptional customer service.-Greeted customers and helped with product questions, selections and purchases. -Had a very sales-driven spirit and used previous entrepreneurial skills to promote the brand and offer exceptional customer service.-Greeted customers and helped with product questions, selections and purchases.