Fracture Prevention Coordinator

• Jul 2021 - Present

I've joined Ontario’s Osteoporosis Strategy as a Fracture Prevention Coordinator. "The role of the FPC, in an effort to prevent subsequent fractures, including hip fractures, is to identify and screen patients aged 50 and older who have sustained a fragility fracture. The Coordinator then facilitates access to appropriate diagnostics and follow-up care for patients identified as being at-risk for a subsequent fracture." RESPONSIBILITIES: • Diligent use of protocol tools to identify and screen fragility fracture patients aged 50 and older, collect patient data and provide patients with appropriate referrals, information and resources. • Responsible for ensuring patient privacy, privacy and security of data and a database, as per privacy and security policies. • Facilitate diagnostic testing for identified patients, as appropriate. • Ensure appropriate follow-up by a primary care provider or specialist, as required. • Discuss with patients and/or caregivers the significance of bone health, risk factors for fractures, osteoporosis, falls and management of osteoporosis, as appropriate. • Communicate with the patients’ family physicians to inform them about their patients’ osteoporosis and/or fracture risk; outline appropriate recommendations. • Refer/link patients to established self-management, fall prevention and/or education programs, as appropriate. • Provide ‘orphan’ patients with a resource to link to a primary care provider. • Follow up with identified patients’ post baseline screening. • Provide regular program updates to the RIL and as requested by other Strategy staff. • Assist the RIL in providing ongoing support and education to hospital, community and primary health care staff. • Identify opportunities for program growth, development and outreach. • Attend and engage in Regional and Provincial team meetings. Show less

Assignment Coordinator - Rehab Program

• Dec 2019 - Jul 2021

• Receive and process referrals from LHIN using HPG and Procura • Determine referral acceptance based on available staffing • Assign staff to clients based on LHIN service deadlines, location, staff availability, relevant skill, language, client preferences, etc. • Build a care schedule that supports continuity of care • Document and report/escalate complaints and incidents • Submit APRs in Procura to the LHIN for client canceled visits • Adhere to strict privacy and confidentiality policies • Document in Event Track any missed care or client safety issues • Input and update employee and client data in Procura • Respond to calls and emails from funders, staff, clients, families • Assist with data clean up and process improvement as required, 1000 data files cleaned Show less

Clinical Support Coordinator

• May 2019 - Aug 2019

• Ensured that all standards for admissions and discharges are met • Completed and review Care Plans as per RHRA standards • Attended all Care Conferences and completed notes in PCC • Written the 24-hour report and sent to different disciplines daily • Conducted daily rounds to help monitor wounds, catheters, etc. • Oversaw stocking of nursing supplies and ordering process • Supervised medication order processing and ensure accuracy • Communicated with the pharmacy to sort out issues and delays • Oversaw the referrals, consults, and follow up processes • Provided palliative care support to client families • Assisted in training and development of staff, and agency staff Show less

Nurse Care Coordinator

• May 2018 - Sep 2018

• Co-ordinated care for 100+ patients, in collaboration with the appropriate interdisciplinary teams. • Provided primary care nursing including health assessments, patient education, phlebotomy etc. • Responded to patient health concerns and take appropriate action to resolve it. • Communicated & collaborated with families, physicians, and external healthcare providers. • Facilitated health care interactions such as labs, diagnostic imaging, and other diagnostic tests. • Used of Telus EMR, Apple and Salesforce software for patient care and care coordination • Tested, critique/provide feedback on in-house healthcare IT platform/software in development Show less

• Nov 2017 - Apr 2018

• Led and managed a department of 10 nurses and 17 PWS in a unionized setting• Completed all required documentation/forms/assessments for resident admissions and discharge• Created care plans for 85-90 residents based on needs, conditions and prescribed therapies• Co-ordinated care for all residents in the facility in collaboration with registered staff and PSWs• Assessed, plan, implement and evaluate the plan of care for all residents as per review schedule• Responded to resident/family concerns and ensures appropriate action is taken to resolve it• Communicated with families, physicians and external health care agencies regarding resident care• Collaborated with physicians, pharmacist, and other healthcare providers for best outcomes Show less

• Sep 2014 - Nov 2017

• Supervised Unregulated Care Providers and collaborate on resident care and safety• Administered oral and topical medications and treatments as prescribed• Completed all documentation, progress notes, forms, assessments, etc.

Registered Practical Nurse at Carefree Lodge

• Oct 2015 - Nov 2016

• Administered medications and treatments to 25-30 residents every shift as prescribed • Supervised Unregulated Care Providers and collaborate on resident care and safety • Completed all documentation, progress notes, forms, assessments, etc. • Performed all Activities of Daily Living as per Care Plan for the duration of the shift • Administered medications and treatments to 25-30 residents every shift as prescribed • Supervised Unregulated Care Providers and collaborate on resident care and safety • Completed all documentation, progress notes, forms, assessments, etc. • Performed all Activities of Daily Living as per Care Plan for the duration of the shift

Registered Practical Nurse

• Sep 2013 - Apr 2014

Classic Constantia Retirement Residence • Supervised Unregulated Care Providers and collaborate on resident care and safety • Administered oral and topical medications and treatments as prescribed • Completed all documentation, progress notes, forms, assessments, etc. Classic Constantia Retirement Residence • Supervised Unregulated Care Providers and collaborate on resident care and safety • Administered oral and topical medications and treatments as prescribed • Completed all documentation, progress notes, forms, assessments, etc.

Registered Practical Nurse/ Night Attendant

• Jun 2013 - Sep 2013

Private home care for a quadriplegic female client • Administered medications and treatments as prescribed, monitored indwelling catheter • Completed passive Range of Motion exercises to reduce muscle spasticity • Performed Activities of Daily Living: Feeding, dressing, bathing, toileting, transferring Private home care for a quadriplegic female client • Administered medications and treatments as prescribed, monitored indwelling catheter • Completed passive Range of Motion exercises to reduce muscle spasticity • Performed Activities of Daily Living: Feeding, dressing, bathing, toileting, transferring

Registered Practical Nurse (Public Health)

• Oct 2012 - Jan 2013

For Toronto Public Health Flu Clinics during 2012-2013 Flu season. • Interviewed and screened clients prior to administering the vaccine • Verified the consent forms and completed all necessary documentation • Administered over 2000 influenza vaccinations by intramuscular injection during season For Toronto Public Health Flu Clinics during 2012-2013 Flu season. • Interviewed and screened clients prior to administering the vaccine • Verified the consent forms and completed all necessary documentation • Administered over 2000 influenza vaccinations by intramuscular injection during season

Student Practical Nurse

• Jan 2012 - Apr 2012

Clinical placement – Long Term Care/Gerontology (Kennedy Lodge Nursing Home) • Completed 486 hours of clinical practicum, overseeing the LTC unit and supervising 5 PSWs • Administered medications to 30 residents every shift, safely and efficiently • Monitored blood glucose levels of 10 residents and administered insulin as prescribed Clinical placement – Long Term Care/Gerontology (Kennedy Lodge Nursing Home) • Completed 486 hours of clinical practicum, overseeing the LTC unit and supervising 5 PSWs • Administered medications to 30 residents every shift, safely and efficiently • Monitored blood glucose levels of 10 residents and administered insulin as prescribed

Student Practical Nurse

• Sep 2011 - Dec 2011

Clinical placement – General Medicine Gerontology Unit • Delivered complete care to 3-4 acute patients every shift • Responsible for maintenance of G-tubes, oxygen therapy, wound and stoma care • Administered medications (including all injections and IV medications) and treatments Clinical placement – General Medicine Gerontology Unit • Delivered complete care to 3-4 acute patients every shift • Responsible for maintenance of G-tubes, oxygen therapy, wound and stoma care • Administered medications (including all injections and IV medications) and treatments

Student Practical Nurse

• Jan 2011 - Apr 2011

Clinical placement – Stroke Rehabilitation Unit • Delivered complete care to 2-3 rehabilitation patients • Completed Range of Motion assessments and exercises, as well as other assessments • Provided emotional support, encouragement and health teaching to clients and families Clinical placement – Stroke Rehabilitation Unit • Delivered complete care to 2-3 rehabilitation patients • Completed Range of Motion assessments and exercises, as well as other assessments • Provided emotional support, encouragement and health teaching to clients and families

Student Practical Nurse

• Nov 2010 - Dec 2010

Clinical placement – Long Term Care • Maintained resident’s safety and comfort at all times • Developed therapeutic communication skills with geriatric residents • Assisted geriatric residents with Alzheimer’s disease during morning care and at meal times Clinical placement – Long Term Care • Maintained resident’s safety and comfort at all times • Developed therapeutic communication skills with geriatric residents • Assisted geriatric residents with Alzheimer’s disease during morning care and at meal times

Administrative Assistant – Bilingual

• Jul 2008 - Oct 2008

• Provided customer service to potential or present applicants on the phone and by email • Inputted new data from incoming applications into the client database using MS Excel • Assisted the Grants and Donations Associate by processing some grant applications • Performed general office duties such as answering phone calls, emails, filling, faxing, photocopying, inputting data, processing incoming mail, writing memoranda, scheduling • Provided customer service to potential or present applicants on the phone and by email • Inputted new data from incoming applications into the client database using MS Excel • Assisted the Grants and Donations Associate by processing some grant applications • Performed general office duties such as answering phone calls, emails, filling, faxing, photocopying, inputting data, processing incoming mail, writing memoranda, scheduling

Administrative Assistant – Bilingual

• Jan 2008 - Mar 2008

• Organized meetings documents and made travel arrangements for superiors • Arranged for translations to be made for clients by freelance translators for the ministry • Organized • Performed general office duties such as correspondence writing, answering the phone, faxing and photocopying, booking meeting rooms, preparing documents for meetings • Organized meetings documents and made travel arrangements for superiors • Arranged for translations to be made for clients by freelance translators for the ministry • Organized • Performed general office duties such as correspondence writing, answering the phone, faxing and photocopying, booking meeting rooms, preparing documents for meetings

Customer Service Desk Associate

• Oct 2007 - Dec 2007

• Greeted customers and welcome them to Sears • Resolved customer complaints and issues as required and answer the telephone • Promoted Sears Card and Sears MasterCard, Gift Registry and Sears Catalog • Informed customers about merchandise promotions, return policies and warranties • Answered customer questions regarding merchandise selection, prices, availability, etc. • Accurately processed financial transactions including payments, credits, refunds, voided transaction and rain checks Show less

Administrative Assistant – Bilingual

• Feb 2004 - Jun 2004

• Maintained information filing systems • Prepared outgoing mail and distributed incoming mail • Assisted in the co-ordination of meetings and conferences • Compiled, verified, recorded and updated data in the database • Scheduled and confirmed appointments and meetings of supervisors • Maintained inventory of office supplies and order supplies as required • Answered telephone inquiries greeted visitors and provided customer service • Maintained information filing systems • Prepared outgoing mail and distributed incoming mail • Assisted in the co-ordination of meetings and conferences • Compiled, verified, recorded and updated data in the database • Scheduled and confirmed appointments and meetings of supervisors • Maintained inventory of office supplies and order supplies as required • Answered telephone inquiries greeted visitors and provided customer service