Experience

Gama Software

• Romania
• Software Development
• 1 - 100 Employee

• Software Tester

  • Jun 2023 - Present

  Creating test scenarios; Test execution; Analysis and reporting of the results of the testing process; Analysis and reporting of deficiencies found in the testing process. Creating test scenarios; Test execution; Analysis and reporting of the results of the testing process; Analysis and reporting of deficiencies found in the testing process.



Banca Transilvania

• Romania
• Banking
• 700 & Above Employee

• Quality Control, Reporting and Special Projects Officer

  • Dec 2021 - May 2023

  Business administrator for the collection application;Configurations of SQL scripts in the collection application to implement the developed flows;SQL queries to extract reports from the database;Development of automated reports;Manual testing of the developed flows;Solving bugs noted in the Jira application;Preparing semi-annual reports monitoring outsourced activity;Updating internal work instructions;Verification and distribution of invoices by cost centers.

• Quality Assurance Officer

  • Jan 2020 - Dec 2021

  Preparing semi-annual reports monitoring outsourced activity;Verification and distribution of invoices by cost centers;Updating internal work instructions.

• Back Office Debt Collection Officer

  • Feb 2018 - Dec 2019

  Customer payment history analysis that can sustain the beginning of the foreclosure;Generation and transmission of enforcement notices to clients;

• Call Center Debt Collection Officer

  • Mar 2014 - Jan 2018

  Contact the clients to recover receivables;Negotiate the payment terms with the client;Insert payment commitment in the collection application.



SC Iconica SRL

• Call Center Operator

  • Oct 2011 - Mar 2014

  Call Center activities Presenting and selling company products Exceeding sales target Increasing the number of customers Maintaining a professional relationship with customers Efficient database management Using the specific computer system (Prot-Call) Call Center activities Presenting and selling company products Exceeding sales target Increasing the number of customers Maintaining a professional relationship with customers Efficient database management Using the specific computer system (Prot-Call)



SC Fratila Consulting SRL

• Insurance Consultant

  • Feb 2011 - Sep 2011

  Development and management of the portfolio of individual and legal clients Promotion of insurance products Generating insurance policies Reaching target Coordination and development own network of insurance agents Processing and verification of related documents, insurance contracts concluded by each agent Depositing money at the bank Managing relations with banking and non-banking financial institutions Preparation of weekly, monthly and quarterly reports Development and management of the portfolio of individual and legal clients Promotion of insurance products Generating insurance policies Reaching target Coordination and development own network of insurance agents Processing and verification of related documents, insurance contracts concluded by each agent Depositing money at the bank Managing relations with banking and non-banking financial institutions Preparation of weekly, monthly and quarterly reports



BCR ASIGURARI

• Insurance
• 1 - 100 Employee

• Economic Officer

  • Oct 2008 - Jul 2009

  Confirmation of damage report Preparation of agent contract Preparation of weekly reports Archiving insurance policies and various internal documents Editing various documents Phone / fax call management Registration, distribution and organization of correspondence and documents Supply consumables Preparation of meetings Confirmation of damage report Preparation of agent contract Preparation of weekly reports Archiving insurance policies and various internal documents Editing various documents Phone / fax call management Registration, distribution and organization of correspondence and documents Supply consumables Preparation of meetings